Voice Communications Analyst jobs in Maryland

Description

The Global Solutions Management-Operations II (GSM-O II), a Defense Group of Leidos, has an opening for a Satellite Communications Support Analyst supporting the Defense Information Systems Agency (DISA) Joint Operations Center (DJOC) at Ft. Meade, MD.

Position Summary:

This position provides 24/7/365 SATCOM/Gateway operational support to the DISA Joint Operations Center. Candidate will be "mission essential" and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available.

Primary Responsibilities:

• Provide SATCOM and Gateway equipment monitoring and control (M&C), reporting, mission establishment, situational awareness, trouble management, and engineering and testing support to Department of Defense SATCOM Gateways.

• Provisions, activates, tests, and accepts enterprise DISN Transport SATCOM. Report incidents/events utilizing authorized email and ticketing systems. Report Joint Staff Priority unscheduled outages and/or service interruptions to the DJOC and Regional Battle Captains.

• Provides Tier I/II support to Gateway and SATCOM users to include Special User community.

• Coordinate with other elements/agencies to include DISA CONEX, Regional Satellite Communications Support Centers (RSSC), SATCOM users/terminals, MILSATCOM and COMSATCOM Network Operation Centers (NOCs), and other supported planners, managers and operators.

• Support SATCOM network configurations, system-monitoring, customer problem tracking, and network problem resolution in all aspects of SATCOM integral to our client's Baseband, IF, and RF Communications.

• Contribute to daily, monthly, and annual resource utilization reports.

• Develop network diagrams using Government tools and software applications.

• Assist the DJOC and SATCOM/Gateway Operations to respond to around the clock contingency and catastrophic gateway and satellite anomalies, providing recommendations for restoration of service in accordance with established priorities and procedures.

Required qualifications:

• DoD 8570, IAT Level II (Sec ) Certification

• Clearance: Secret

• Requires high school diploma or equivalent and 5 years of prior satellite communications experience.

Desired experience/qualifications:

• DoD SATCOM Gateway

• Wideband SATCOM Network Controller

• Wideband Remote Monitoring System (WRMS)

• Common Network Planning Software (CNPS)

• DoD Teleport System

• IP Modem Suites

• GTMS Remedy or equivalent

• SATCOM architecture and signal flow.

GSMO

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.