Voice Communications Analyst jobs in Greensburg, PA

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Voice Engineer
  • Dexian DISYS
  • Pittsburgh, PA FULL_TIME
  • Voice Engineer
    Job details
    Posted
    04 March 2024
    Location
    Pittsburgh, PA
    Job type
    Permanent
    Reference
    911125
    Job description

    Job Title: Voice Engineer
    Location: Hybrid in Phoenix, AZ/ Pittsburgh, PA/ Birmingham, AL
    Duration: 6-8 months Contract with extension/Conversion

    Core Requirements:
    Candidate Technical and skills profile:
    Key responsibilities:
    * Install, configure, and maintain IPC and Verint Call Recording systems.
    * Troubleshoot and resolve system and end-user issues as they arise, including on-call support as needed.
    * Perform regular system checks and upgrades to ensure optimal performance.
    * Work closely with other team members, leads, and management to develop and implement system improvements.
    * Provide technical support and training to end users.
    * Develop and maintain technical documentation related to system configuration and operation.
    * Work in compliance with company policies and procedures, including adherence to data security protocols.

    Must have technical skills/experience (ask for alternative/tool/version):
    * IPC or Verint or Avaya or Cisco Call Recording systems.
    * Proficient in system troubleshooting and problem resolution.
    * Strong understanding of telecommunication and VoIP systems.

    Perks:
    * Destination team, have a lot of exposure legacy bleeding edge technologies.
    * Opportunity to pick up new technologies and up-skill as there would be on-job training which would be provided on various new technologies.
    * Work atmosphere which promotes Work/Life balance for both contractors and employees.
    * Chances of FTE conversion if the performance is up to the mark and there is a business need for the same.
    * Opportunity to grow in the careers with the company which promotes growth and skill enhancement for all.
    * Overtime allowed on a time and half basis with the prior reporting manager's approval.

    Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

    Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

    Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.


    Digital Intelligence Systems, LLC. is an Equal Opportunity Employer/Affirmative Action employer. It is our policy to provide equal opportunity to all applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.

     

  • 21 Days Ago

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IPC Voice Engineer Lead
  • Braintree Technology Solutions
  • Pittsburgh, PA FULL_TIME
  • Job DetailsRole:- Verint Voice EngineerLocation- Pittsburgh, USAHire type- PermanentJob DescriptionIPC Voice Engineer (2 resources) 3-6 years Experience Responsibilities:Install, configure, and mainta...
  • Just Posted

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Retail Sales Consultant - AT&T
  • PRIME COMMUNICATIONS
  • Clarion, PA FULL_TIME
  • With almost 2,000 AT&T stores coast-to coast, Prime Communications is AT&T's largest authorized wireless retailer in the United States, and we want you to join us as a Retail Sales Consultant! A Retai...
  • 21 Days Ago

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Underground Laborer Telecom
  • Kanaan Communications
  • Carnegie, PA FULL_TIME
  • Overview and Essential Functions Kanaan Communications, LLC provides a wide range of services to telecommunications providers including engineering services; outside plant construction (Aerial/Undergr...
  • 1 Day Ago

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Software Developer - FreePBX
  • Star2Star Communications
  • Pittsburgh, PA FULL_TIME
  • Software Developer - Asterisk Sangoma’s value proposition is audaciously simple, our solution is highly scalable and our level of service reliability is unparalleled. Sangoma offers the only global fu...
  • 2 Days Ago

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Site Administrator Technician - Allegheny County
  • ShawnTech Communications
  • Pittsburgh, PA FULL_TIME
  • *** $1,000 SIGNING BONUS *** Position Summary The role of the Site Administrator Technician outlined in this job description is a dual role requiring both Administrative and Technical knowledge to com...
  • 13 Days Ago

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0 Voice Communications Analyst jobs found in Greensburg, PA area

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Managing Director, Utilities Customer Programs & Experience
  • Black & Veatch
  • Canonsburg, PA
  • **Managing Director, Utilities Customer Programs & Experience** Date: Mar 1, 2024 Location: US Company: Black & Veatch F...
  • 3/29/2024 12:00:00 AM

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Member Support Associate (Work From Home)>
  • Hotel Engine
  • New Kensington, PA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour + bonuses / Medical, dental & vision / 401k match / ...
  • 3/29/2024 12:00:00 AM

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Member Support Associate (Work From Home)>
  • Modern Health
  • New Kensington, PA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision, Disability & Life Insurance ...
  • 3/29/2024 12:00:00 AM

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Financial Solutions Specialist I
  • First Commonwealth Bank
  • Greensburg, PA
  • As a First Commonwealth Financial Solutions Specialist I you will live out our Mission to improve the financial lives of...
  • 3/28/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • New Kensington, PA
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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Desktop Support Technician
  • Pyramid Consulting Inc
  • Greensburg, PA
  • Immediate need for a talented Desktop Support Technician. This is a 06+ Months Contract opportunity with long-term poten...
  • 3/28/2024 12:00:00 AM

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Desktop Support Technician
  • Insight Global
  • Greensburg, PA
  • Work Hours: Monday to Friday, 8:00 AM to 5:00 PM EST (no overtime). Location: 800 Cabin Hill Dr Greensburg, PA 15601 As ...
  • 3/27/2024 12:00:00 AM

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PT Support Desk Agent - Work From Home>
  • ExecOnline
  • New Kensington, PA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour / 10-20 hours per week / 401k / PTO / Medical, denta...
  • 3/27/2024 12:00:00 AM

Greensburg is a city in and the county seat of Westmoreland County, Pennsylvania, United States, and a part of the Pittsburgh Metro Area. The city lies within the Laurel Highlands and the ecoregion of the Western Allegheny Plateau. The city is named after Nathanael Greene, a major general of the Continental Army in the American Revolutionary War. The population was 14,892 at the 2010 census. Located 30 miles southeast of Pittsburgh, Greensburg is a major business, academic, tourism and cultural center in Western Pennsylvania. It is evident as the city's population doubles during work hours. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$60,423 to $77,925
Greensburg, Pennsylvania area prices
were up 1.9% from a year ago

Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020