Sightline Hospitality is seeking an experienced General Maintenance Manager for the soon to open Resort in Moab, Utah. As a Maintenance Manager you will manage the operation and administration of the Maintenance Department to ensure all casitas, hotel structures, furnishings, and equipment are optimally functional and aesthetically pleasing.
A COUPLE OF THINGS YOU SHOULD KNOW about this extraordinary place to work:
Where the light changes every hour and the vastness of the landscape transforms to your every move, this new resort is where you can now call home. While its 175 acres of land offers a sense of seclusion, the resort is a stone’s throw away from downtown Moab, rich with community and culture. When the wild terrain is calling, find yourself at the gateway of the world-renowned Sand Flats Recreation District, two national parks and the Colorado River. A destination with the best of both worlds, the resort welcomes all ages to relax and recharge, after exploring civilized towns and untamed terrains.
188 timeless, contemporary one- and two-story casitas, unlike any other will be available for homeowners and visitors alike. The resort is intended to allow casita owners to put their homes into a rental program through the hotel operator for added convenience.
In addition to the casitas available for rent, the resort hotel is envisioned to provide a 4-star family-friendly experience with 150 guest rooms, including a spa, fitness center, pool, restaurant and 7,500 square foot convention center and wedding venue.
About Sightline Hospitality
Sightline brings together people, places, and possibilities to redefine hotel management. Whether big box branded, soft branded, or independent hotels, we believe in soulful stays—the kind that stay with you long after you’re gone.
Key Responsibilities
- To review and prioritize all daily work orders.
- To oversee and administer the property preventive maintenance programs to ensure consistent, reliable operation of systems and to minimize downtime and loss.
- To participate in regular property-wide inspections.
- To initiate or review all Maintenance Department capital expenditure requests prior to approval of their department manager.
- To schedule, coordinate, and inspect all rooms-related Preventative Maintenance, rooms refurbishment, and public area projects on a regular basis.
- To act as hotel liaison with outside contractors and agencies when involved in major rehabilitation projects and facility additions.
- To follow all specified procedures to correctly handle cash.
- To continually monitor service and quality standards as measured by guest correspondence, staff feedback and any other mystery shopper programs.
- To monitor efficiency, consumptions, and hotel allocation of natural gas, electricity, and other fuel sources.
- Lead the team to maintain high levels of productivity and morale.
- Purchase all supplies and plans needed for the department.
- Train staff on all SOPs and ensure there is understanding and compliance.
- Complete payroll and timekeeping logs to specifications.
- Respond to all guest needs and requests in a timely and professional manner working to resolve conflicts and ensure guest satisfaction.
- Model the highest work and safety standards for the staff.
- Assist in proper documentation of Personnel/Payroll transactions, as directed, for processing in the Human Resources office.
- Ensure that all hazardous substances used in the Maintenance department are handled, stored and labeled according to state and federal regulations.
- Focus on safety and the following of safe work practices by yourself and those under your direction. Including compliance with company safety standards, and state and local regulations that pertain to your department.
- To attend all mandatory meetings as directed.
- To promote and comply with all company policies and procedures.
- To immediately report all suspicious occurrences and hazardous conditions.
- To perform other tasks, including cross-training, as directed.
Requirements
- Fluency in the local language (verbal and written) is required.
- Must have a valid driver’s license for the state.
- Must be able to read and interpret drawings, diagrams, and blueprints related to property maintenance.
- Mastery of one or more building trades required. Requires “hands-on” working knowledge of the following systems and their related components: HVAC/R, electrical, plumbing, commercial kitchen, water features, and general building construction.
- Familiar with general maintenance requirements of luxury resort environment.
- Prefer at least two years’ experience at a resort or hotel.
- Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances.
- Working knowledge of Microsoft Excel and Word programs.
- Familiar with hospitality industry budgetary and accounting procedures.
Desired Skills/Experience:
- Excellent interpersonal skills and the ability to work well with co-workers and the public.
- Possess a courteous, friendly, and professional manner.
- Good team player with excellent communication skills.
- Demonstrated ability to train staff and ensure a high level of customer service.
- Ability to spot and resolve problems efficiently.
- Ability to work well under pressure and handle multiple tasks at once.
- Ability to ensure security and confidentiality of guest and hotel information.
- Must be organized and efficient with a high attention to detail and follow-through.
- Ability to effectively manage staff to maintain a high level of morale and productivity.
- Must model the highest work and safety standards for the staff.
Essential Physical Abilities:
- Stands and walks moderate to long distances throughout shift.
- Strength, flexibility, and good reflexes are needed to operate large machinery.
- Occasionally required to handle and move objects weighing up to 80 lbs. over short distances.
- Must be flexible to work long, sometimes irregular hours.
Benefits
- Medical reimbursement, Vision, dental, and Life insurance options
- PTO and Sick time benefits
- 401K plan with match.
- Employee discount for stays at hotels within Sightline Hospitality's expanding portfolio
Sightline Hospitality is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO