Usher/Ticket Taker collects admission tickets and passes from patrons at entertainment events. May require a high school diploma and 0-2 years of experience in the field or in a related area. Being a Usher/Ticket Taker has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Additionally, Usher/Ticket Taker works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager. (Copyright 2024 Salary.com)
Position Summary: The primary job responsibilities of the Call takers are to receive telephone calls requesting medical assistance and/or transportation from residences, public service agencies and/or medical facilities. They handle all incoming calls (receives and prioritizes) in a swift and proper manner through the use of Communications Center systems while determining the appropriate initial level of service. In addition, a call taker will make phone calls to update, add to, inform and facilitate American Ambulance customers.
Essential Functions:
The Dispatcher may be assigned one or more duties. These duties include, but are not limited to, the following:
Additional Duties:
The Call taker may be assigned one of more additional duties. These duties include, but are not limited to, the following:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual in this position must possess the following qualifications:
Education Requirements:
The individual in this position must possess the following education requirements:
Physical Requirements:
The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.
Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher.
Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition.
Equipment Operated:
The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.
Occasionally: Fax machine, copy machine, hole-punch, calculator.
Frequently: Printer, telephone, clock.
Constantly: Computer
Environmental Conditions:
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock.
The noise level in the work environment is moderate to loud.
The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. American Ambulance reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice.
American Ambulance Central Florida is a Federal Contractor.
American Ambulance Central Florida encourages disabled and non-disabled veterans to apply.