User Liaison jobs in West Virginia

User Liaison serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. Being a User Liaison may assist in system implementation or training. May require a bachelor's degree in area of specialty. Additionally, User Liaison typically reports to a manager or head of a unit/department. To be a User Liaison typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Computer User Support Specialist (Journeyman)
  • Goldbelt, Inc.
  • Kearneysville, WV FULL_TIME
  • Overview

    Nisga’a CIOPS is honored to provide services to those who are committed to our national defense, security, and mission. We consider it our duty to provide services that ensure mission assurance and execution to our customers. We provide a level of capabilities and services that instills confidence in those we support.

     

     

    Summary:

    We are looking for a Computer User Support Journeyman to support the United States Coast Guard (USCG) Information Technology (IT) contract. The IT department is responsible for supporting over 4500 users, including 42 Flag Officers, Senior Executives, and other VIP users. The Computer User Support Journeyman shall be responsible for resolving/correcting incident management tickets requiring field-touch labor support at the local site. Incident user assistance requests which cannot be resolved via assigned unit level resolution authority, shall be escalated to the appropriate service provider for advanced support.

    Responsibilities

    Essential Job Functions:

    • Utilize the primary USCG ticketing system to properly perform all field-touch IT Support Services.
    • Shall keep end users informed by providing timely and accurate updates via the CG’s ticketing system on the status and progress of efforts resolving incidents and work orders. User assistance requests which cannot be resolved via touch-labor (Field Support) shall be escalated to the appropriate service provider for advanced support.
    • Provide field-touch labor necessary to troubleshoot, reconfigure, and repair Local CG & Non-standard Networks, Virtual Private Networks, Public Announcing systems, and telecommunication equipment; including routers, switches and other applicable equipment and systems.
    • Provide field-touch labor necessary to troubleshoot and repair off-network & networked printers, intercom systems.
    • Provide field-touch labor necessary to troubleshoot, re-image, reconfigure, and repair standard CG Workstation images.
    • Provide field-touch labor necessary to troubleshoot, reconfigure, and repair standard and non-standard software & hardware.
    • Coordinate with external entities to facilitate warranty repairs on local equipment/systems when necessary.
    • Provide field-touch labor necessary to troubleshoot, reconfigure, and repair network connections of Ethernet & fiber optics cables, including wall ports or switch ports, onsite switch & router configuration, & port-level security corrections as required.
    • Contractor shall interface with vendors, commercial carriers, and Telephony Technicians regarding the troubleshooting and repair of communication lines and circuits.
    • Contractors will hand carry equipment & escort personnel to and from controlled spaces required to troubleshoot, reconfigure, and repair, upgrades, and other field-touch labor tasks as needed.
    • Troubleshoot, repair, move, install, and configure CG Cutter and shipyard network, telephony, equipment & cabling as applicable to support and relocate network, computers, IT, and telephony capabilities at new office trailer location as needed.

    #CJ

    Qualifications

    Necessary Skills and Knowledge:

    • Excellent interpersonal skills.
    • Proven ability to multitask effectively and handle the fluctuating workload.
    • Proficient at troubleshooting problems with common office equipment.
    • Communicate effectively with end users in non-technical terms.
    • Assist and/or coach junior-level team members with advanced technical issues.
    • Work responsibly with or without direct supervision.
    • Thorough working knowledge of Microsoft and other common operating systems and software applications.
    • Shall be able to read, write, speak, and understand English.

    Minimum Qualifications:

    • Minimum 3 years experience
    • Minimum IA Technical Level 2 (IAT2)
      • CCNA-Security
      • CySA **
      • GICSP
      • GSEC
      • Security CE
      • CND
      • SSCP
    • Secret Clearance

    Preferred Qualifications:

    • Bachelor's degree in an IT related field.
    • Five (5) years of prior experience in a similar role
  • 23 Days Ago

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Rehab Liaison
  • Encompass Health
  • Parkersburg, WV FULL_TIME
  • Rehab Liaison Tremendous professional abilities Life-changing results BE THE CONNECTION. In your role as a rehab liaison, you'll have the opportunity to be the connection between your strong professio...
  • 21 Days Ago

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Clinical Liaison
  • Select Specialty Hospital - Charleston
  • Charleston, WV FULL_TIME
  • Overview Critical Illness Recovery Hospital Clinical Liaison (RN / RRT) At Select Specialty/Regency Hospitals, a division of Select Medical, we care for chronically and critically ill or post-ICU pati...
  • 22 Days Ago

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Hospital Liaison
  • CommuniCare Family of Companies
  • Lewisburg, WV FULL_TIME
  • Hospital Liaison - Nurse Not RequiredThe CommuniCare Family of Companies, is currently looking for an experienced Sales/Marketing professional for the position of Hospital Liaison overseeing referrals...
  • 22 Days Ago

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Rehab Liaison
  • Encompass Health
  • , WV FULL_TIME
  • Tremendous professional abilitiesLife-changing results BE THE CONNECTION.In your role as a rehab liaison, you'll have the opportunity to be the connection between your strong professional abilities an...
  • 22 Days Ago

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Rehab Liaison
  • Encompass Health
  • Princeton, WV OTHER
  • Rehab Liaison (Pool) Tremendous professional abilities Life-changing results BE THE CONNECTION. In your role as a rehab liaison, you'll have the opportunity to be the connection between your strong pr...
  • 3 Days Ago

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SAP Business Process Analyst - *local candidates only*
  • Bender Inc.
  • Exton, PA
  • Job Type Full-time Description About Bender For over 75 years, Bender has been a market leader in providing electrical s...
  • 3/29/2024 12:00:00 AM

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Scada Engineer | 24-00078
  • ESPO Corporation
  • Spring Valley, NY
  • Job Title: SCADA ENGINEER Location: Spring Valley, NY (Hybrid) Duration: 6 month (possible contract to hire) JOB SUMMARY...
  • 3/29/2024 12:00:00 AM

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IT Infrastructure Manager
  • Danone
  • Broomfield, CO
  • IT Infrastructure Manager Danone North America is building a stand-alone structure for our Premium Organic Dairy busines...
  • 3/29/2024 12:00:00 AM

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Senior Treasury Analyst
  • H.I.G. Capital
  • Miami, FL
  • Firm Overview: H.I.G. Capital is a leading global private equity investment firm with $60 billion of assets under manage...
  • 3/29/2024 12:00:00 AM

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THCE Business Application Specialist
  • Trinity Health
  • Livonia, MI
  • Employment Type: Full timeShift: Day Shift Description: Responsible for implementing and maintaining THCE application sy...
  • 3/28/2024 12:00:00 AM

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Human Resources Manager
  • SeatMatch
  • Stuart, FL
  • HR Manager needed for a successful e-commerce company! Salary/Package $80,000 - $100,000 Health/Dental/Vision Insurance ...
  • 3/26/2024 12:00:00 AM

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TEST ENGINEER
  • Darkblade Systems, LLC
  • Fort George G Meade, MD
  • Overview: Darkblade Systems is a trusted provider of specialized capabilities to priority programs within the defense an...
  • 3/26/2024 12:00:00 AM

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IT Application Analyst
  • County of Orangeburg
  • Orangeburg, SC
  • Job Description Job Description General Description The purpose of this job is to maintain and support software tax coll...
  • 3/25/2024 12:00:00 AM

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for User Liaison jobs
$62,439 to $81,153

User Liaison in Huntsville, AL
With the increase in use of on-line capabilities and increasing number of users, Bayside was unsuccessful in catering the needs of three clients and thereby lost two clients retaining only one of the client.
January 21, 2020
User Liaison in Clearwater, FL
Our attendees are all current or prospective users of Liaison’s family of solutions, including CAS™, WebAdMIT™, EMP™, SlideRoom™ and Time2Track™.
January 31, 2020
User Liaison in Los Angeles, CA
This unit describes the performance outcomes, skills and knowledge required to establish and maintain client user liaison in an information communications technology (ICT) environment, post support implementation.
February 06, 2020