User Liaison jobs in Mississippi

User Liaison serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. Being a User Liaison may assist in system implementation or training. May require a bachelor's degree in area of specialty. Additionally, User Liaison typically reports to a manager or head of a unit/department. To be a User Liaison typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

D
User Services Manager
  • Delta State University
  • Cleveland, MS FULL_TIME
  • Posting Details

    Position Information

    Job Title
    User Services Manager

    Working Title
    User Services Manager

    Position Type
    Administrative

    Department
    Office of Information Technology

    Posting Number
    201201479

    Full or Part Time
    Full Time

    Benefit Eligible
    Yes

    If Other, Please Explain:

    Tenure/Non-Tenure Track
    Non-Tenure Track

    Salary Basis
    12 month

    If Other, Please Explain:

    Position Summary Information

    Responsibilities
    The Technical Services Director will work closely with the Chief Information Officer to ensure that technical services (networking, user services, telecommunication, CCTV and other technical systems) are operating efficiently and effectively. Day to day task and project management skills are required. The successful candidate will be able to organize and manage the work performed by the technical services department. Success in this role requires time management skills, understanding of a complex network and computer environment, the ability to handle multiple competing projects, project planning and the ability to convey delivery times to students, staff and faculty of the university.

    KEY RESPONSIBILITIES
    • Manage campus user services team.
    • Ensure that all work orders are completed in a timely manner.
    • Oversight of helpdesk cases and helpdesk software.
    • Design and implement short and long-term strategic plans to ensure that technology infrastructure capacity meets existing and future requirements.
    • Manage and set priorities for the design, maintenance, development, and evaluation of all technology infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations.
    • Direct and administrate the printing infrastructure at the college.
    • Schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.
    • Develop, implement, maintain policies, procedures, and associated training plans for technology infrastructure administration and project management.
    • Manage and report on the status of the team’s work requests and IT Projects Requests and other related tasks and action items.
    • Provide quotes on equipment purchases and track ordering of equipment.
    • Other projects and duties as assigned.

    Qualifications
    • Bachelor’s degree in electronic engineering technology, IT, MIS or Computer Engineering or equivalent education and experience.
    • 10 years of experience working on computers, networks or other complex IT technologies.
    • Ability to assess causes of technical problems and find solutions in computers and peripheral hardware using logical troubleshooting methods.
    • Strong understanding of complex network related problems and issues.
    • Ability to analyze complex problems to determine a solution.
    • Ability to multitask.
    • Excellent interpersonal, verbal and written communication skills.

    Salary
    Commensurate with experience, qualifications, and university’s resources.

    Minimum Qualifications

    Preferred Qualifications

    Special Instructions to Applicants
    Please include the names and contact information of 3-5 references. If you would like to add a letter of recommendation please upload them with your application under optional documents. You may also have them emailed to DSUHRJobs@deltastate.edu. Once letters are received we will add them to your application materials.

    Additional Information

    Posting Detail Information

    Open Date
    04/02/2024

    Close Date

    Open Until Filled
    Yes

    Posting Specific Questions

    Required fields are indicated with an asterisk (*).

    • * How did you hear about this employment opportunity?
      • DSU Employee
      • DSU Job Website
      • Invited by Department to Apply
      • MS State Employment Service
      • HigherEdJobs
      • Chronicle of Higher Education
      • Diverse Issues
      • really.com
      • Other
    • * Will you now or in the future require "sponsorship" for an employment based visa status?
      • Yes
      • No

    Applicant Documents

    Required Documents
    • Resume
    • Unofficial Transcripts
    Optional Documents
    • Cover Letter/Letter of Application
    • Other Document
    • Letter of Reference 1
    • Letter of Reference 2
    • Letter of Reference 3
  • 14 Days Ago

C
User Support Specialist
  • Columbia Technology Partners
  • Stennis Space Center, MS FULL_TIME
  • Description:A high degree of technical support and professionalism is required for this role. You will be actively engaged with researchers to help establish accounts, open and route support tickets, ...
  • 1 Day Ago

C
User support specialist
  • Columbia Technology Partners
  • Vicksburg, MS FULL_TIME
  • Description : Seeking a Senior Network Administrator to join our team supporting the Department of Defense (DoD) High Performance Computing (HPC) Modernization Program (DoD HPCMP) located at the Army ...
  • 8 Days Ago

C
Computer User Support Specialist
  • Columbia Technology Partners
  • Vicksburg, MS FULL_TIME
  • Description:Seeking a Senior Network Administrator to join our team supporting the Department of Defense (DoD) High Performance Computing (HPC) Modernization Program (DoD HPCMP) located at the Army Co...
  • 17 Days Ago

C
Senior Computer User Support Specialist
  • Cayuse Shared Services
  • Vicksburg, MS FULL_TIME
  • Overview Cayuse Technologies launched in 2006 as a US-based alternative to offshore technology delivery centers, providing information technology solutions and subject matter expertise to our clientel...
  • 11 Days Ago

C
Journeyman Computer User Support Specialist
  • Cayuse Shared Services
  • Vicksburg, MS FULL_TIME
  • Overview Cayuse Technologies launched in 2006 as a US-based alternative to offshore technology delivery centers, providing information technology solutions and subject matter expertise to our clientel...
  • 11 Days Ago

I
SAP Finance Analyst
  • ITRAC Staffing
  • Orlando, FL
  • Role: SAP Finance Analyst Start Date: ASAP Location: Remote with occasional travel We are seeking an experienced Finance...
  • 4/19/2024 12:00:00 AM

C
IT Application Analyst
  • County of Orangeburg
  • Orangeburg, SC
  • Job Description Job Description General Description The purpose of this job is to maintain and support software tax coll...
  • 4/19/2024 12:00:00 AM

S
Sr. Business Consultant (Systems Implementation)
  • S5 Stratos
  • Dallas, TX
  • At S5, we are on a mission to make Advanced Data Science consumable to Business Users. As part of that mission, we are d...
  • 4/19/2024 12:00:00 AM

I
Solutions Engineering Manager
  • Imagine Staffing Technology, An Imagine Company
  • Richardson, TX
  • Imagine Staffing is recruiting for a Solutions Engineering Manager on behalf of our partner, a leader of IT and OT netwo...
  • 4/19/2024 12:00:00 AM

O
DSS Systems Analyst
  • Orange County, NC
  • Hillsborough, NC
  • Salary: $60,460.00 - $89,840.00 Annually Location : Hillsborough NC 27278, NC Job Type: Full Time Job Number: 59-2024-30...
  • 4/18/2024 12:00:00 AM

I
SAP Finance Analyst
  • Itrac Staffing
  • Orlando, FL
  • Role: SAP Finance Analyst Start Date: ASAP Location: Remote with occasional travel We are seeking an experienced Finance...
  • 4/16/2024 12:00:00 AM

S
Human Resources Manager
  • Seatmatch
  • Stuart, FL
  • HR Manager needed for a successful e-commerce company! Salary/Package $80,000 - $100,000 Health/Dental/Vision Insurance ...
  • 4/16/2024 12:00:00 AM

S
Human Resources Manager
  • SeatMatch
  • Stuart, FL
  • HR Manager needed for a successful e-commerce company! Salary/Package $80,000 - $100,000 Health/Dental/Vision Insurance ...
  • 4/15/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for User Liaison jobs
$62,027 to $80,617

User Liaison in Huntsville, AL
With the increase in use of on-line capabilities and increasing number of users, Bayside was unsuccessful in catering the needs of three clients and thereby lost two clients retaining only one of the client.
January 21, 2020
User Liaison in Clearwater, FL
Our attendees are all current or prospective users of Liaison’s family of solutions, including CAS™, WebAdMIT™, EMP™, SlideRoom™ and Time2Track™.
January 31, 2020
User Liaison in Los Angeles, CA
This unit describes the performance outcomes, skills and knowledge required to establish and maintain client user liaison in an information communications technology (ICT) environment, post support implementation.
February 06, 2020