User Liaison serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. Being a User Liaison may assist in system implementation or training. May require a bachelor's degree in area of specialty. Additionally, User Liaison typically reports to a manager or head of a unit/department. To be a User Liaison typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
The Information Resources Technology Department at St. Ambrose University has an immediate opening for an energetic individual to provide Tier I/II helpdesk/desktop support for faculty, staff and students. Serves as first point of contact and provides routine support and resolution of technical problems for University computers, faculty, staff and students. Assists with the installation and set-up of office and classroom equipment; assists with the print management system; and assists with the supervision of student employees. Qualified candidates possess strong customer service skills, experience in troubleshooting technology, effective oral and written communication skills, and the ability to interact well in a team environment. The position requires a Bachelors degree or 4 years experience in computer related field. Extensive knowledge of Microsoft Windows operating systems, Microsoft Active Directory, and group policy; demonstrated experience troubleshooting hardware and software are required. Person holding the position must be available to work evening and weekend hours as needed. Preference will be given to those with extensive knowledge of Microsoft productivity suites, Macintosh operating systems, and multi-media technologies. St. Ambrose is an independent, comprehensive, and Catholic diocesan university firmly grounded in the liberal arts and is committed to fostering a respectful environment that recognizes and embraces diversity among all students, faculty, and staff. As an equal opportunity institution, St. Ambrose actively seeks applications from members of underrepresented groups.
Position open until filled. Please apply online at https://stambroseuniv.applicantlist.com and upload a resume, letter of interest and contact information for three professional references. EOE
Clear All
0 User Liaison jobs found in Davenport, IA area