User Liaison serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. Being a User Liaison may assist in system implementation or training. May require a bachelor's degree in area of specialty. Additionally, User Liaison typically reports to a manager or head of a unit/department. To be a User Liaison typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
New User Coordinator
About Us
Abbott Jewelry Systems, Inc is a Shelton, CT based software company and the industry leader in providing point-of-sale/retail jewelry store management software to independent jewelers. Our proprietary software, The Edge, is implemented in over 4,000 stores throughout the United States and Canada.
Job Description
We are seeking a full-time New User Coordinator to join our team. This individual will be responsible for the smooth implementation of our flagship product, the Edge. Primary duties include the creation and ongoing maintenance of New User project records, initial welcoming calls to our client base and liaising between customer and corresponding internal departments. Additionally, this individual will be responsible for the generation of any necessary follow up cases as related to the scope of customer needs and will assist the data conversion coordinator as assigned.
Responsibilities
Requirements
The right individual for this job will have the following qualities:
Abbott Jewelry Systems offers a comprehensive benefit package to full-time employees who have successfully completed their probationary period, including medical, vision, and dental coverage, 401(k) with company match, as well as Life/AD&D/STD coverage.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
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Work Location: In person
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