Uniform Supervisor - Casino jobs in Garland, TX

Uniform Supervisor - Casino supervises staff who purchase, collect, launder and maintain employee uniforms. Implements policies for uniform services and ensures employees are dressed professionally. Being a Uniform Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 1 Day Ago

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Sales Associate
  • Dennis Uniform
  • Farmers, TX FULL_TIME
  • We’ve spent more than a century designing and manufacturing uniforms, serving more than 2,000 top schools across the nation and outfitting more than 500,000 students per year. Headquartered in Portlan...
  • 7 Days Ago

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Laundry and Uniform Attendant
  • Harwood Hospitality Group
  • Dallas, TX FULL_TIME
  • Company Overview Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel ...
  • 1 Month Ago

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Stockroom clerk
  • Aramark Uniform Services
  • Mc Kinney, TX FULL_TIME
  • Overview : Performs work as part of a team in an industrial laundry facility. Responsible for the safe, expeditious, and accurate handling of merchandise into and / or out of the laundry facility. Res...
  • 20 Days Ago

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Demand Planner (Coppell, TX)
  • Superior Uniform Group
  • Coppell, TX FULL_TIME
  • Superior Group of Companies™, formerly Superior Uniform Group, established in 1920, is a combination of companies that help customers unlock the power of their brands by creating extraordinary brand e...
  • 16 Days Ago

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Production 1st shift
  • Aramark Uniform Services
  • Mc Kinney, TX FULL_TIME
  • Overview : Performs work as part of a team in an industrial laundry facility. Responsible for the safe, expeditious, and accurate handling of merchandise into and / or out of the laundry facility. Res...
  • 17 Days Ago

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0 Uniform Supervisor - Casino jobs found in Garland, TX area

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Juvenile Supervision Officer
  • Collin County
  • McKinney, TX
  • This position works a unique schedule of 12-hour shifts that provides 3 to 4 days off in a row every week. Starting at $...
  • 3/28/2024 12:00:00 AM

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Janitorial Supervisor
  • Give Clean Texas
  • Carrollton, TX
  • Job Description Job Description The Give Clean Night Supervisor will work with existing Give Clean customers to supervis...
  • 3/28/2024 12:00:00 AM

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bealls Supervisor
  • bealls
  • Mesquite, TX
  • Position: SUPERVISOR Non-Exempt: Supervisor Come join a team that brings a people-first approach to everything we do! be...
  • 3/28/2024 12:00:00 AM

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bealls Supervisor
  • bealls
  • Rockwall, TX
  • Position: SUPERVISOR Non-Exempt: Supervisor Come join a team that brings a people-first approach to everything we do! be...
  • 3/28/2024 12:00:00 AM

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Maintenance Supervisor
  • Capstone Search Advisors
  • Garland, TX
  • Capstone Search Advisors specializes in placing top talent in the Food & Beverage industry. We are seeking a 1st Shift M...
  • 3/27/2024 12:00:00 AM

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Retail Supervisor
  • Davids Bridal Inc.
  • Lewisville, TX
  • NOW HIRING Location TX - Lewisville Area Store Management Careers Category Retail - Leadership Share this role: Leads an...
  • 3/27/2024 12:00:00 AM

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Supervisor
  • YRCI
  • Dallas, TX
  • Job Requirements Minimum of 10 years of operational and managerial experience leading teams of federal HR functional exp...
  • 3/24/2024 12:00:00 AM

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shift supervisor trainee
  • CVS Health
  • Denton, TX
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/24/2024 12:00:00 AM

Garland is a city in the U.S. state of Texas. It is located northeast of Dallas and is a part of the Dallas–Fort Worth metroplex. It is located almost entirely within Dallas County, except a small portion located in Collin and Rockwall counties. As of the 2010 census, the city had a population of 226,876, making it the 87th-most populous city in the United States of America and the 12th-most populous city in the state of Texas. In 2017, the population rose to 238,002. Garland is second only to the City of Dallas in Dallas County by population and has easy access to downtown Dallas via public t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Uniform Supervisor - Casino jobs
$42,783 to $60,816
Garland, Texas area prices
were up 2.2% from a year ago

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