Uniform Supervisor - Casino jobs in Essex, VT

Uniform Supervisor - Casino supervises staff who purchase, collect, launder and maintain employee uniforms. Implements policies for uniform services and ensures employees are dressed professionally. Being a Uniform Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Front Desk Supervisor
  • Akwesasne Mohawk Casino Resort
  • Hogansburg, NY FULL_TIME
  • Job Title: Front Desk Supervisor

    Department: Hotel Operations

    Reports to: Front Desk Manager

    FLSA: Non-Exempt

    Starting Rate: $16.99 per hour

    License: Work Permit

    Closing Date: Open Until Filled

    Job Summary: This position requires an individual interested in providing superior customer service and professionalism as well as the ability to assist manager and front desk agents with guest relations. The Front Desk Supervisor is responsible for overseeing accounts to achieve guest satisfaction and ensuring all revenue goals are achieved or exceeded.

    Essential Duties and Responsibilities:

    Greets and welcomes guests with a smile and takes pride in Akwesasne Mohawk Hotel/Casino team member

    A Front Desk Supervisor will be expected to courteously and efficiently handle guest arrivals and departures and welcome guests with a smile and helpful attitude.

    Supervise the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests. Assign specific tasks to front desk agents relative to credit, missing addresses, registration maintenance. Registration cards, posting charges and overall cleanliness and organization of the front desk.

    The front desk supervisor must demonstrate and possess excellent guest relations and problem-solving skills and the ability to exercise good judgment. Comfort in handling a variety of guest service inquiries in a professional manner and essential function of this job. Assist the front office Manager in overseeing all front desk operations, including PBX, weekend and holiday scheduling. In addition, attendance at all scheduled training sessions and attendance at all necessary meetings.

    Coaching and developing associates using a consistent approachable demeanor while articulating expectations is mandatory. Responsible for the development and training of associates to insure high moral, personal and organizational capability

    Accept payment for guest accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of daily receipts.

    Maintain all front desk related equipment and a par stock of supplies

    Strong computer abilities in Microsoft Office (Excel, Word, and Outlook) are essential. Knowledge of Hotel technology software system and other data base programs are extremely helpful.

    Maintains knowledge of Casino/ Bingo special events, promotions and player programs

    Front Desk Supervisor will fill in for absent manager or front desk agent in reservations, checking rooms or coordinate with facilities department for general maintenance.

    Empowered to ensure guests problems/complaints are resolved in a prompt, courteous and efficient manner using Service Recovery tools.

    Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service.

    Ensures all areas of the hotel are inspected daily for compliance and safety to standard policies and procedures of the Akwesasne Mohawk Casino

    Must be able to work a flexible schedule including nights, weekends and holidays as necessary

    Will perform other duties as assigned by manager and or director

    SUPERVISORY RESPONSIBILITIES : Supervises the Front Desk Clerk/ Reservations Clerk. The Front Desk Supervisor will carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include training associates; planning, assigning, and directing work; rewarding and disciplining associates; addressing complaints and resolving problems.

    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. Serve Safe and Safety is required as part of the training.

    Education/Experience:

    Minimum High School Diploma or General Education Diploma (GED) required

    Associates Degree or a minimum of two years supervisory experience in the hospitality industry required.

    Proficient in Microsoft Word, Outlook, Excel system knowledge.

    Experience with Agilysys , the hotel property management system is required.

    Language Skills and Reasoning Ability:

    Must possess excellent communication, organizational, and analytical skills.

    Ability to write routine correspondence and to speak effectively to the public, associates and customers.

    Must demonstrate leadership, fairness, and sensibility to the customers and associates.

    Must have the ability to deal effectively and interact well with the customers and associates.

    Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. The noise level in the work environment is usually moderately loud. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino/hotel environment and effectively deal with customers, management, associates and members of the business community in all situations.

    LICENSING: Must obtain and maintain a St. Regis Mohawk tribal gaming work permit which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substance prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino Resort. Employment will not begin until process is complete.

    The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.

  • 4 Days Ago

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Front Desk Supervisor
  • Akwesasne Mohawk Casino
  • Hogansburg, NY FULL_TIME
  • Job Title : Front Desk Supervisor Department : Hotel Operations Reports to : Front Desk Manager FLSA : Non-Exempt Starting Rate : $16.99 per hour License : Work Permit Closing Date : Open Until Filled...
  • 1 Month Ago

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Temporary Uniform Store Clerk - Norwich University
  • Norwich University
  • Northfield, VT TEMPORARY
  • Location: Northfield, VT Category: Staff Posted On: Thu Oct 5 2023 Job Description: Fulfills the mission of Norwich University by providing retail support to the Uniform Store during peak hours. Sched...
  • 24 Days Ago

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Loss Prevention Customer Service Associate (Tactical Uniform)
  • TJX Companies
  • Williston, VT FULL_TIME
  • All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the every...
  • Just Posted

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Audit COE Manager - Uniform Guidance (US-Virtual)
  • PRICE WATERHOUSE COOPERS
  • Montpelier, VT OTHER
  • A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to ...
  • 4 Days Ago

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Uniform Store Assistant Manager - Norwich University
  • Norwich University
  • Northfield, VT FULL_TIME
  • Location: Northfield, VT Category: Staff Posted On: Thu Feb 15 2024 Job Description: Fulfills the mission of Norwich University by overseeing the daily running of the Uniform Store. The Uniform Store ...
  • 1 Month Ago

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0 Uniform Supervisor - Casino jobs found in Essex, VT area

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Sanitation Supervisor
  • The Judge Group
  • Burlington, VT
  • Our client is currently seeking a Sanitation Supervisor in the Portsmouth, NH area.This job will have the following resp...
  • 3/28/2024 12:00:00 AM

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Counselor Supervisor
  • Baymark Health Services
  • Saint Albans, VT
  • Job Description Join the Movement: Impact Lives as a Counselor Supervisor Are you ready to shape the future of MAT (Medi...
  • 3/28/2024 12:00:00 AM

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MRI Supervisor
  • Central Vermont Medical Center
  • Montpelier, VT
  • We are more than just science. At our heart, we are 1700 employees united by an inspiration to care for our community. W...
  • 3/28/2024 12:00:00 AM

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Sanitation Supervisor/Superintendent
  • The Judge Group
  • Burlington, VT
  • Our client is currently seeking a Sanitation Supervisor or Superintendent in New HampshireResponsibilities:Plan and dire...
  • 3/28/2024 12:00:00 AM

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Floor Supervisor
  • EMS
  • South Burlington, VT
  • When you love what you do, is it still work? At Eastern Mountain Sports, we seek individuals who live the brand lifestyl...
  • 3/28/2024 12:00:00 AM

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MRI Supervisor
  • The University of Vermont Health Network
  • Berlin, VT
  • We are more than just science. At our heart, we are 1700 employees united by an inspiration to care for our community. W...
  • 3/26/2024 12:00:00 AM

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Senior Catering Supervisor
  • Sodexo
  • BURLINGTON, VT
  • Location: UNIVERSITY OF VERMONT - 54806011 Working with Sodexo is more than a job; it’s a chance to be part of somethi...
  • 3/24/2024 12:00:00 AM

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Maintenance Supervisor
  • Adecco Medical & Science
  • Saint Albans, VT
  • Job Description Job Description Adecco is working with a local diary product manufacturer in St. Albans, VT to find a Ma...
  • 3/24/2024 12:00:00 AM

Essex is the most populous town in the U.S. state of Vermont and the second most populous incorporated area in Chittenden County, Vermont and the entire state of Vermont, with the first (in both cases) being Burlington, Vermont at 42,452 according to a 2015 U.S. census estimate. Essex has an estimated population of 21,199 in 2016. The village of Essex Junction is located within the town, and that village is home to the state of Vermont's busiest Amtrak station and largest private employer, GlobalFoundries. Vermont Route 289 crosses the town from east to west. Essex is located in central Chitte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Uniform Supervisor - Casino jobs
$42,490 to $60,400
Essex, Vermont area prices
were up 1.6% from a year ago

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