Uniform Manager - Casino jobs in Virginia

Uniform Manager - Casino oversees purchasing, collection, laundering and maintenance of employee uniforms. Sets policies for uniform services and ensures employees are dressed professionally. Being a Uniform Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Uniform Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Uniform Manager - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Host
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Marketing
    Requisition Number: CASIN001691


    Posting Details
        Posted: October 31, 2023

      Full-Time

      Locations

      Rivers Casino Portsmouth
      3630 Victory Blvd.
      Portsmouth, VA 23701, USA


    Job Details

    Description

    Job Summary:

    Reporting to the Director of Casino Marketing, the Casino Host is responsible for working with and developing VIP casino customers based on their gaming worth. This will include acquiring new customers as well as developing existing guests who qualify to be assigned to a Casino Host. The development of these customers will utilize all available tools required to drive incremental visits, including phone calls, emails, texts, mail, and invite only special events. A bonus incentive plan will be included with this position along with a base salary.

    Duties/Responsibilities:

    • Manage group of assigned players, handling inbound services (Acquisition and Retention), while performing outbound sales services (Growth and Reactivation) according to defined and targeted lists of Sales Leads provided by the Marketing
    • Coordinate with team members to properly retain customers across all Casino Marketing segments
    • Complimentary privileges within prescribed limits in accordance with the approved Comp Matrix. Award customer complementaries based on gaming action and program guidelines.
    • Ensure the effective implementation of hosted player events by taking responsibility for all aspects of the event from concept to delivery.
    • Maintain a high standard of courtesy, confidentiality and professionalism.
    • Maintain discretion in communication to or about customers and player accounts or circumstances.
    • Host special events as requested and briefed by the Director of Casino Marketing, including completion of event feedback and P&L.
    • Completion of member acquisition requirements and tasks.
    • Consistent development and maintenance of databases.
    • Coordinate guest visits including meals and events, and assist guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort.
    • Assist in the execution of special functions (parties, tournaments, etc.) and is responsible for preparing invitee lists and telemarketing efforts for special events, individual visits, and/or obtaining feedback on customer satisfaction.
    • Contact guests by calling and in writing to increase trip frequency.
    • Contact former guests to solicit account reactivation and to invite them to the casino.
    • Request feedback from former players on how services can be improved at the casino.
    • Responsible for making outbound calls to current, former, and prospective casino guests to inform them of casino promotions, hotel packages, and other related information.
    • Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
    • Promote positive public/employee relations at all times.
    • Maintain a clean, safe, hazard-free work environment within the area of responsibility.
    • Safeguard the confidential information of all employee, department, and company records.
    • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
    • Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
    • Minimize business risk by ensuring compliance with legislation and internal policies and procedures.
    • Perform other duties as assigned.

    Required Skills/Abilities:

    • Ability to obtain and maintain all necessary licensing
    • Must possess outstanding interpersonal communication skills (verbal and written) to effectively interface with guests and peers.
    • Must be able to remain professional and tolerate stress related to servicing public guests in a high pressure and fast-paced environment on the Casino gaming floor.
    • Must possess planning skills and demonstrate the ability to handle and prioritize multiple tasks.
    • Must maintain a thorough knowledge and understanding of player tracking and analysis system
    • Must have experience resolving problems decisively and timely, and adapting to changes as well as experience determining when senior leadership assistance is necessary for problem solving.
    • Must be able to be constantly exposed to casino-related environmental factors, including, but not limited to second hand smoke and excessive noise.
    • Must be able to remain in a stationary position for a majority of an entire shift.
    • Must be able to traverse through the Casino to arrive at assigned locations.
    • Must be able to learn and retain knowledge of computer systems and software (including, but not limited to Microsoft Office, Google Suite, and player tracking/ casino management software), procedures and regulatory requirements.
    • Must be able to constantly and accurately communicate effectively and politely in spoken English with Team Members and guests to answer questions, provide information and check for guest satisfaction or Team Member understanding.

    Education and Experience:

    • Three to five years casino host experience preferred
    • Customer service experience required
    • High School diploma or equivalent. A Bachelor degree is preferred

    Physical Requirements:

    • Prolonged periods of sitting at a desk and working on a computer.
    • Must be able to lift and/or move objects up to 40 lbs.
    • Ability to work flexible shifts and days of the week, including weekends and holidays.
  • 8 Days Ago

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Starbucks Manager
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Hospitality Requisition Number: MANAG002252 Posting Details Posted: February 5, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details...
  • 1 Month Ago

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Revenue Audit Manager
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Finance Requisition Number: REVEN002473 Posting Details Posted: March 25, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details Descr...
  • Just Posted

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Assistant General Manager
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: General & Administration Requisition Number: ASSIS001355 Posting Details Posted: August 14, 2023 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA...
  • 7 Days Ago

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Training and Development Manager
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Human Resources Requisition Number: TRAIN002406 Posting Details Posted: March 18, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Detai...
  • 8 Days Ago

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Crossing Cafe Room Manager
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Hospitality Requisition Number: CROSS002416 Posting Details Posted: March 9, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details De...
  • 16 Days Ago

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Manager, Project Management Office
  • St. Jude Children's Research Hospital
  • Memphis, TN
  • Are you a dynamic healthcare IT leader with expertise in Epic Systems and a proven track record of project and people ma...
  • 3/29/2024 12:00:00 AM

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Manager
  • LoanMax Title Loans
  • Janesville, WI
  • LoanMax Title Loans - Office Manager Are you looking for a stable, full time, management position with career potential?...
  • 3/29/2024 12:00:00 AM

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Senior Manager or Manager, Project Management
  • Genmab
  • ジェンマブは、革新的で独自性のある抗体治療薬の開発に注力し、患者さんの人生をより豊かにすることを目的としています。 The Role The (Senior) Manager, Project Management (PM) will wo...
  • 3/29/2024 12:00:00 AM

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Manager
  • Dunkin' - Franchisee Of Dunkin Donuts
  • Northbridge, MA
  • Here at Dunkin’ we’ll teach you life skills from day one – whether Dunkin’ is your first job or you’re making it your ca...
  • 3/28/2024 12:00:00 AM

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Nurse Manager of Case Management
  • Clinical Management Consultants
  • San Francisco, CA
  • A new opportunity has just become available for a Nurse Manager of Case Management with a reputable hospital in the beau...
  • 3/28/2024 12:00:00 AM

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Assistant Manager, Sentence Management
  • Queensland
  • Logan, UT
  • Workplace Location Logan - Beaudesert **In this role you will:** - Be a key member of the management team that ensures d...
  • 3/28/2024 12:00:00 AM

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Manager Quality Management
  • Christus Health
  • Texarkana, TX
  • Description Summary: In a High- Reliability Organization, the Manager Quality Management, reporting to the Director of Q...
  • 3/27/2024 12:00:00 AM

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Manager
  • Pure Taqueria
  • Duluth, GA
  • Description: Superior Quality Food & Beverage Achieve objectives in food and beverage quality, efficiency, sanitation, c...
  • 3/25/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Uniform Manager - Casino jobs
$54,395 to $89,300

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We also understand the importance of year round availablility for reorders and new hires so we select the casino uniform styles and colors casino dealer uniform philippines south coffeyville casino address that are readily availble, durable and affordable.
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Of course, some of the employees that any casino player sees most often are your bartenders and cocktail servers.
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