Trust Team Manager jobs in Oakland, CA

Trust Team Manager manages and oversees a team of Trust Officers assigned to the largest and most complex trust accounts. May manage the administration of other credit and wealth management related products and services. Being a Trust Team Manager typically requires a bachelor's degree. Typically reports to a head of a unit/department or Top Executive. The Trust Team Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Trust Team Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Account Manager VI, Commercial - Strategic/Labor & Trust
  • Kaiser Permanente
  • Oakland, CA OTHER
  • Job Summary:

    In addition to the responsibilities listed above, this position is also responsible for developing and implementing highly complex competitive sales and retention strategy for KPs largest accounts including multi-year benefits strategies; partnering with customer organizations, key union influencers and/or decision makers, consultants, and other influencers to lead the development and implementation of complex reposition and growth strategies; driving the renewal sales negotiation to achieve the goals of the renewal or sale and align with the customers strategy; leading internal partners on the execution of customized account strategies to meet customer needs and provide exemplary service in a highly complex customer environment; executing strategy and expansions into other KP regions, ancillary products, and new populations of eligibles, leading other internal partners as appropriate; leading a cross-functional team (e.g., Client Service Management, physician ambassadors, underwriting, marketing, territory managers, labor liaisons, actuarial, community affairs, government relations) to ensure optimal resource use as account strategies are executed; maintaining expert knowledge of market intelligence, key trends, and customer insights that may influence broader organizational decisions; and demonstrating sensitivity while navigating internal or external issues that may impact KP labor management partnership.

    Essential Responsibilities:

    • Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self-leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members.

    • Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross-functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others.

    • Oversees customer experience and manages market turnaround expectations by: building and maintaining strategic relationships with customers, consultants, brokers, and/or channels while acting as the KP representative to oversee contract, benefit/service, and renewal activities; demonstrating expert product knowledge when educating customers, consultants, brokers, and/or channel partners, resolving complex questions or concerns; demonstrating an expert understanding of prospect or customer business to ensure that Request for Renewal (RFR) response and engagement strategies are in alignment with customer goals; partnering with engagement team/specialist to oversee engagement programs (e.g., member wellness); and providing accurate information including innovative recommendations for new products, benefits/services offerings, and pricing models to address customer, consultant, broker, and/or channel needs and guiding others to do the same.

    • Demonstrates commitment to KP sales and retention goals by: implementing highly complex strategies to meet or exceed targets for retention and growth for accounts in the Book of Business; documenting progress on Key Performance Indicators (KPIs), maintaining updated Customer Relationship Management (CRM) platform, and overseeing teams to do the same; and spearheading the sustained growth and competitive position of KP in the market.

    • Contributes to the execution of sales and renewals by: providing expert consultation across teams and/or functions on the RFR process for highly complex accounts, following established timelines and best practices; overseeing highly complex sales and renewals including administration, negotiations, and presentations and rate product and benefit/service validation; overseeing task progress across organizations to facilitate the negotiation of highly complex and/or custom contracts and pricing; and developing and implementing cutting-edge strategies for cross-sell and upsell to increase growth and retention.

    • Supports internal and external communication by: overseeing collaboration across organizations to develop account strategy; developing and leading information networks across organizations to advance the process of meeting deadlines and objectives; providing expert recommendations to customer channels on all aspects of health benefits/services strategy and offering; and representing the marketplace perspective to influence strategic direction and decision-making of senior leadership.
  • 9 Days Ago

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Assistant Manager
  • Our Team
  • San Leandro, CA FULL_TIME
  • Assistant ManagerPOSITION SUMMARY: Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with a...
  • 16 Days Ago

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Bilingual Case Manager (Remote Flexible)
  • Pair Team
  • Alameda, CA FULL_TIME
  • About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a...
  • 1 Month Ago

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Bilingual Case Manager (Remote Flexible)
  • Pair Team
  • Oakland, CA FULL_TIME
  • About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a...
  • 1 Month Ago

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Bilingual RN Care Manager (Remote Flexible - Spanish Speaking)
  • Pair Team
  • Alameda, CA FULL_TIME
  • About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a...
  • 8 Days Ago

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Case Manager
  • Downtown Streets Team
  • Oakland, CA FULL_TIME
  • COME CREATE IMPACT WITH US Downtown Streets Team (DST) is non-profit organization with a mission to successfully support unhoused individuals in transitioning into self-sufficiency. We do this work in...
  • 19 Days Ago

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0 Trust Team Manager jobs found in Oakland, CA area

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Document Controls Manager, Project Delivery
  • Rondo Energy
  • Alameda, CA
  • About Rondo EnergyRondo Energy is decarbonizing industrial heat.Rondo deploys low-cost, zero-carbon Rondo Heat Batteries...
  • 4/24/2024 12:00:00 AM

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Senior Manager, Technical Business Continuity
  • Blue Shield of California
  • Oakland, CA
  • Your Role The Trust Assurance Services team drive BSC information security adherence to regulatory standards, as well as...
  • 4/22/2024 12:00:00 AM

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Project Manager II
  • AECOM
  • Oakland, CA
  • **Company Description** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving...
  • 4/22/2024 12:00:00 AM

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Head of People & Operations
  • Oakland Promise
  • Oakland, CA
  • *Cover letter and Resume Required* About Oakland Promise: Oakland Promise is available to young learners (from newborns ...
  • 4/22/2024 12:00:00 AM

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Director of Development
  • Northern Light School
  • Oakland, CA
  • Mission: Northern Light School (NLS) is an independent progressive school in Oakland, CA serving students in Pre-K to 8t...
  • 4/22/2024 12:00:00 AM

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Administrative Manager - Construction
  • Everest Waterproofing and Restoration, Inc.
  • Oakland, CA
  • Job Description Job Description Everest Waterproofing and Restoration, Inc. is looking for a Construction Administrative...
  • 4/21/2024 12:00:00 AM

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Project Manager - Standards Team
  • MBH Architects
  • Alameda, CA
  • Job Description Job Description MBH Architects is a top-tier firm with a small firm feel. We have offices in the San Fra...
  • 4/20/2024 12:00:00 AM

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Senior Manager, Forecasting and Strategy (Group Manager equivalent)
  • Abbott Laboratories
  • Alameda, CA
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 2/23/2024 12:00:00 AM

Oakland is in the eastern region of the San Francisco Bay. In 1991 the City Hall tower was at 37°48′19″N 122°16′21″W / 37.805302°N 122.272539°W / 37.805302; -122.272539 (NAD83). (The building still exists, but like the rest of the Bay Area, it has shifted northwest perhaps 0.6 meters in the last twenty years.) The United States Census Bureau says the city's total area is 78.0 square miles (202 km2), including 55.8 square miles (145 km2) of land and 22.2 square miles (57 km2) (28.48 percent) of water. Oakland's highest point is near Grizzly Peak Blvd, east of Berkeley, just over 1,760 feet (...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Trust Team Manager jobs
$151,604 to $214,496
Oakland, California area prices
were up 4.5% from a year ago

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