Trust Team Manager jobs in Hayward, CA

Trust Team Manager manages and oversees a team of Trust Officers assigned to the largest and most complex trust accounts. May manage the administration of other credit and wealth management related products and services. Being a Trust Team Manager typically requires a bachelor's degree. Typically reports to a head of a unit/department or Top Executive. The Trust Team Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Trust Team Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Account Manager VI, Commercial - Strategic/Labor & Trust
  • Kaiser Permanente
  • Oakland, CA OTHER
  • Job Summary:

    In addition to the responsibilities listed above, this position is also responsible for developing and implementing highly complex competitive sales and retention strategy for KPs largest accounts including multi-year benefits strategies; partnering with customer organizations, key union influencers and/or decision makers, consultants, and other influencers to lead the development and implementation of complex reposition and growth strategies; driving the renewal sales negotiation to achieve the goals of the renewal or sale and align with the customers strategy; leading internal partners on the execution of customized account strategies to meet customer needs and provide exemplary service in a highly complex customer environment; executing strategy and expansions into other KP regions, ancillary products, and new populations of eligibles, leading other internal partners as appropriate; leading a cross-functional team (e.g., Client Service Management, physician ambassadors, underwriting, marketing, territory managers, labor liaisons, actuarial, community affairs, government relations) to ensure optimal resource use as account strategies are executed; maintaining expert knowledge of market intelligence, key trends, and customer insights that may influence broader organizational decisions; and demonstrating sensitivity while navigating internal or external issues that may impact KP labor management partnership.

    Essential Responsibilities:

    • Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self-leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members.

    • Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross-functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others.

    • Oversees customer experience and manages market turnaround expectations by: building and maintaining strategic relationships with customers, consultants, brokers, and/or channels while acting as the KP representative to oversee contract, benefit/service, and renewal activities; demonstrating expert product knowledge when educating customers, consultants, brokers, and/or channel partners, resolving complex questions or concerns; demonstrating an expert understanding of prospect or customer business to ensure that Request for Renewal (RFR) response and engagement strategies are in alignment with customer goals; partnering with engagement team/specialist to oversee engagement programs (e.g., member wellness); and providing accurate information including innovative recommendations for new products, benefits/services offerings, and pricing models to address customer, consultant, broker, and/or channel needs and guiding others to do the same.

    • Demonstrates commitment to KP sales and retention goals by: implementing highly complex strategies to meet or exceed targets for retention and growth for accounts in the Book of Business; documenting progress on Key Performance Indicators (KPIs), maintaining updated Customer Relationship Management (CRM) platform, and overseeing teams to do the same; and spearheading the sustained growth and competitive position of KP in the market.

    • Contributes to the execution of sales and renewals by: providing expert consultation across teams and/or functions on the RFR process for highly complex accounts, following established timelines and best practices; overseeing highly complex sales and renewals including administration, negotiations, and presentations and rate product and benefit/service validation; overseeing task progress across organizations to facilitate the negotiation of highly complex and/or custom contracts and pricing; and developing and implementing cutting-edge strategies for cross-sell and upsell to increase growth and retention.

    • Supports internal and external communication by: overseeing collaboration across organizations to develop account strategy; developing and leading information networks across organizations to advance the process of meeting deadlines and objectives; providing expert recommendations to customer channels on all aspects of health benefits/services strategy and offering; and representing the marketplace perspective to influence strategic direction and decision-making of senior leadership.
  • 3 Days Ago

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Assistant Manager
  • Our Team
  • San Leandro, CA FULL_TIME
  • Assistant ManagerPOSITION SUMMARY: Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with a...
  • 10 Days Ago

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Bilingual Case Manager (Remote Flexible)
  • Pair Team
  • Alameda, CA FULL_TIME
  • About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a...
  • 1 Month Ago

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Bilingual Case Manager (Remote Flexible)
  • Pair Team
  • Oakland, CA FULL_TIME
  • About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a...
  • 1 Month Ago

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Bilingual RN Care Manager (Remote Flexible - Spanish Speaking)
  • Pair Team
  • Alameda, CA FULL_TIME
  • About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.Pair Team cares for the highest-need Medicaid recipients through a...
  • 2 Days Ago

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Case Manager
  • Downtown Streets Team
  • Oakland, CA FULL_TIME
  • COME CREATE IMPACT WITH US Downtown Streets Team (DST) is non-profit organization with a mission to successfully support unhoused individuals in transitioning into self-sufficiency. We do this work in...
  • 13 Days Ago

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0 Trust Team Manager jobs found in Hayward, CA area

A
Vice President, Analytics and Strategy
  • Ariat International
  • San Leandro, CA
  • About the Role The Vice President, Analytics and Strategy leads and consults on key initiatives and projects for the bra...
  • 4/18/2024 12:00:00 AM

A
Vice President, Analytics and Strategy
  • Ariat International
  • San Leandro, CA
  • About the Role The Vice President, Analytics and Strategy leads and consults on key initiatives and projects for the bra...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • Pacific Dental Services
  • Alameda, CA
  • Now is the time to join Alameda Landing Dentistry. You will have opportunities to learn new skills from our team of expe...
  • 4/18/2024 12:00:00 AM

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Catering Lead
  • Panera Bread Company
  • Fremont, CA
  • **Catering Lead** Location 2650 Mowry Avenue, Fremont, CA 94538, United States of America Category Restaurant Team Membe...
  • 4/17/2024 12:00:00 AM

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Director, Global AI Monitoring and Testing
  • Visa
  • San Mateo, CA
  • Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowi...
  • 4/17/2024 12:00:00 AM

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Technical Program Manager - System Safety Clearance
  • Zoox
  • San Mateo, CA
  • Zoox is on an ambitious journey to develop a full-stack autonomous mobility solution for cities and deploy such a robota...
  • 4/16/2024 12:00:00 AM

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Consumer, Shopper and Retail Excellence Manager
  • Boehringer Ingelheim GmbH
  • Fremont, CA
  • **** We offer more for everyone of us. Job Description - Consumer, Shopper and Retail Excellence Manager (219149) **Boeh...
  • 4/14/2024 12:00:00 AM

C
Supervisor Wastewater
  • Clean Harbors
  • Newark, CA
  • We are looking for a fair and strong Wastewater Supervisor who leads by example to join our Newark, CA team. Responsible...
  • 4/9/2024 12:00:00 AM

Hayward (/ˈheɪwərd/; formerly Haywards, Haywards Station, and Haywood) is a city located in Alameda County, California in the East Bay subregion of the San Francisco Bay Area. With a 2014 population of 149,392, Hayward is the sixth largest city in the Bay Area and the third largest in Alameda County. Hayward was ranked as the 37th most populous municipality in California. It is included in the San Francisco–Oakland–Fremont Metropolitan Statistical Area by the US Census. It is located primarily between Castro Valley and Union City, and lies at the eastern terminus of the San Mateo–Hayward Bridg...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Trust Team Manager jobs
$151,355 to $214,145
Hayward, California area prices
were up 4.5% from a year ago

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