Trust Operations Team Supervisor jobs in Glendale, CA

Trust Operations Team Supervisor supervises a team of Trust Operations Clerks. Reviews and verifies daily transaction information and documentation. Being a Trust Operations Team Supervisor ensures that processes comply with company policies and procedures. Typically requires a high school diploma. Additionally, Trust Operations Team Supervisor typically reports to a manager. The Trust Operations Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Trust Operations Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Trust & Safety Operations Manager
  • JBA International
  • Los Angeles, CA FULL_TIME
  • TRUST & SAFETY OPERATIONS MANAGER

    About the job
    The Trust & Safety Operations Manager will manage day-to-day operations of our moderation and creator support efforts for our user-generated content platform. You must be detail-oriented, visual, and self-motivated.

    Responsibilities


     
    • Manage external moderation vendors (budgeting, planning, hiring, resource allocation, invoicing, quality assurance)
    • Act as an escalation point for safety investigation reports and appeals of potential violations of our policies
    • Conduct objective, fair, thorough, evidence based, unbiased, and timely investigations into reported content
    • Prepare weekly and monthly reports of our moderation efforts - must be proficient with Excel formulas and SQL
    • Formulate new content guidelines and safety procedures in collaboration with CANVAS and Brand Safety teams
    • Work with internal and external stakeholders in developing and refining policies to improve creator and reader experience
    • Keep up-to-date on current events and assist with policy research and analysis

    Requirements

     
    • Education: B.A./B.S. in Communications, Media Studies, Journalism, Economics, Business, or related fields
    • 3-5 years experience in trust and safety or related fields (must have experience in UGC moderation and managing external moderation partners)
    • Experience working with moderation vendors, contractors, and BPOs
    • Strong proficiency with technology: Experience using Zendesk or other helpdesk software, SharePoint, MS Office, etc
    • Proficiency in Excel and/or SQL, and experience preparing reports
    • Ability to understand and analyze complex cases
    • Culturally aware of trends and pop culture in United States
    • Self-starter and ahead of the game
    • Technically savvy and able to quickly learn new systems
    • Interested in content policy, compliance, and/or internet governance
    • Must have experience working with multicultural company
    • Multilingual in Spanish, French, or German highly preferred
  • 18 Days Ago

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Dishroom Supervisor of Operations
  • 2139 GG Inc. US Operations
  • Los Angeles, CA FULL_TIME
  • We’re looking for motivated, engaged people to help make everyone’s journeys better. The position is responsible for supervising thirty plus food production employees in a unionized environment to ens...
  • 13 Days Ago

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Trust and Safety Operations Leader - USDS
  • TikTok
  • Los Angeles, CA FULL_TIME
  • Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New Yo...
  • 10 Days Ago

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Manager/Director of Investment Operations
  • J. Paul Getty Trust, The
  • Los Angeles, CA FULL_TIME
  • Diversity, Equity, Accessibility, and Inclusion at GettyGetty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty com...
  • 23 Days Ago

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Investment Operations Analyst
  • J. Paul Getty Trust, The
  • Los Angeles, CA FULL_TIME
  • Diversity, Equity, Accessibility, and Inclusion at GettyGetty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty com...
  • 24 Days Ago

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Manager/Director of Investment Operations
  • The J. Paul Getty Trust
  • Los Angeles, CA FULL_TIME
  • Manager/Director of Investment Operations Job Family Professional/Managerial Type Regular Full-Time Position Status Getty Center Workplace Type Hybrid/Partially Remote Salaried/Hourly Salaried Hiring ...
  • 1 Month Ago

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0 Trust Operations Team Supervisor jobs found in Glendale, CA area

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Critical Care Manager
  • Royalty Medical Solutions
  • Los Angeles, CA
  • The CCU/PCU manager is a Registered Nurse responsible for planning, organizing, directing, and evaluating clinical, admi...
  • 3/29/2024 12:00:00 AM

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Assistant Manager, Authentication Performance
  • Goat
  • Los Angeles, CA
  • ???? **Privacy Notice** **Assistant Manager, Authentication Performance** Los Angeles, CA / GOAT Consumer Experience / F...
  • 3/28/2024 12:00:00 AM

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11-085 - ICMS Case Manager - SC/ Pasadena Hope Center
  • Salvation Army
  • Pasadena, CA
  • Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian churc...
  • 3/27/2024 12:00:00 AM

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Client Advisor / Fiduciary Advisor, Vice President (S. Pasadena)
  • International Search Consultants
  • Pasadena, CA
  • Client Advisor/Fiduciary Advisor South Pasadena, CA and Newport Beach, CA ISC's team of Financial Services Recruiters ar...
  • 3/27/2024 12:00:00 AM

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General Manager, Los Angeles and OC Los Angeles, CA
  • Belong Home, Inc.
  • Los Angeles, CA
  • **General Manager, Los Angeles and OC** Los Angeles, CA / Growth / Full-time **Our mission is to create authentic belong...
  • 3/27/2024 12:00:00 AM

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Operations Admin
  • Servicon
  • Los Angeles, CA
  • Who We Are: We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions prov...
  • 3/27/2024 12:00:00 AM

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Vice President, Operations
  • Equus
  • Los Angeles, CA
  • Company Description Our goal is to place individuals and families in permanent, stable housing and provide the needed to...
  • 3/26/2024 12:00:00 AM

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Associate Director
  • Conscious Minds Studios
  • Pasadena, CA
  • ABOUT US Conscious Minds is an independent, creative company specializing in branded storytelling and cross-platform con...
  • 3/25/2024 12:00:00 AM

Glendale /ˈɡlɛndeɪl/ is a city in Los Angeles County, California, United States. Its estimated 2014 population was 200,167, making it the third-largest city in Los Angeles County and the 23rd-largest city in California. It is located about 8 mi (13 km) north of downtown Los Angeles. Glendale lies in the southeastern end of the San Fernando Valley, bisected by the Verdugo Mountains, and is a suburb in the Los Angeles metropolitan area. The city is bordered to the northwest by the Sun Valley and Tujunga neighborhoods of Los Angeles; to the northeast by La Cañada Flintridge and the unincorporated...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Trust Operations Team Supervisor jobs
$62,579 to $76,472
Glendale, California area prices
were up 3.2% from a year ago