When you work at Equity Trust, there is never a dull moment! You get to be a part of a dynamic, innovative, and collaborative team dedicated to providing a superior client experience and driven by performance. Our culture of learning and growth encourages our teams to challenge the status quo and break through ceilings to establish new standards for our industry. For all our associates, the journey is both challenging and rewarding, and we embrace the flexibility to allow you to pave your own path. Come join our mission and learn what it truly means to self-direct your future!
JOB OVERVIEW:
The Trust Accounting Associate processes client requests accurately, efficiently, and in accordance with documented processes and procedures. In this role, you will provide exceptional service to our clients via phone and email and maintain proper documentation. You will often process and review high volumes of standard tasks and transactions.
RESPONSIBILITIES & DUTIES:
- Works with the Trust Accounting Team for daily transactions maintenance including deposits, payables, and client requests
- Efficiently and proactively manages client correspondence (incoming calls, emails, chats, and client visits)
- Demonstrates effectiveness in working through a high volume of daily transactions, payment processing, check coding, and data entry
- Handles client transaction verifications and communications
- Codes documents according to company procedures
- Provides support to other departments and employees as needed
- Processes client requests and follows up on pending requests
- Processes client distribution requests
- Works as an effective team member
- Displays excellent working knowledge of accounting processes and controls, able to troubleshoot and correct weaknesses
- Ability to research and solve account issues
- Working knowledge of various investment types
- Perform other duties as assigned
QUALIFICATIONS:
- Associate degree in Finance or related field preferred
- Minimum one (1) year of experience in a Financial Services environment
- Experience in Accounting or Finance preferred
PROFESSIONAL CERTIFICATIONS:
TECHNICAL SKILLS:
To be successful in this role, you should have experience with and an understanding of the following:
Proficient in Microsoft Office Suite |
CULTURAL COMPETENCIES:
In addition to our core company competencies of Cultivates Innovation, Nimble Learning, Action Oriented, Collaborates, and Being Resilient, a successful candidate in this role should exhibit the following behavioral competencies:
Customer Focus | Communicates Effectively
Resourcefulness | Balances Stakeholders
PHYSICAL DEMANDS/WORK ENVIRONMENT:
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the associate is regularly required to speak and hear. The associate is frequently required to sit for extended periods of time, as well as stand, walk, use hands and fingers, and reach with hands and arms. This job requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
DISCLAIMER/ASSOCIATE ACKNOWLEDGEMENT:
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Equity Trust Company is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.