Travel Coordinator coordinates travel arrangements. Schedules hotel, flight, and car rentals and prepares itineraries. Being a Travel Coordinator answers questions about travel policies and process. Assists with visa processing and other travel related documentation. Additionally, Travel Coordinator ensures that travel needs are met within the constraints of the company travel budget. May coordinate with outside travel agencies. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Travel Coordinator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Travel Coordinator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
At Diventures we are in the relationship business. The Travel Coordinator contributes to the success of the Diventures Travel program by consistently building positive experiences and lasting relationships with our customers through high-touch, high-communication, personal customer service.
As the primary interface for our travel customers, the Travel Coordinator works directly with Diventures travelers to provide concierge-level customer service both in person and over the phone. The Travel Coordinator is the first point of contact for the Diventures traveler and manages all customer travel details. The travel coordinator supports completion of customer travel packages by creating itineraries, trip guidelines, and other important travel information.
The Travel Coordinator will work under the guidance of the Travel Director Responsible for entering all information into the travel management system, the Travel Coordinator focuses on 'getting all of the details right' including traveler information and trip details to ensure a world-class travel experience.
In partnership with the Travel Director, the Travel coordinator works to ensure all Diventures Travel offerings are well researched, organized and packaged in a way that prioritizes experience and maximizes customer value.
Reporting directly to the Travel Director, the Travel Coordinator works closely with the Travel Director, the Store Support team, Diventures trip leaders and customer experience specialists to ensure ongoing communication efforts about our travelers and trip details.
Key Attributes of the successful Diventures Travel Coordinator
Required Competencies:
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