Transportation Director directs, develops, and implements overall operations of a transportation network including safety, compliance, equipment, and staff. Develops and directs operational policies and procedures to ensure safety and efficiency in all transportation activities. Being a Transportation Director monitors transportation costs, service level agreements, and performance metrics to identify and resolve problems and achieve efficiencies. Partners with internal and external stakeholders to forecast and meet capacity needs. Additionally, Transportation Director oversees the acquisition and oversight of transportation providers. Requires a bachelor's degree in logistics, transportation, supply chain management, or equivalent. Typically reports to top management. The Transportation Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Transportation Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Description for Trans Ops Specialist NOC INDIA
NOC (Network Operations Center) is the central command and control center for Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU.
It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs.
In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.
Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations.
This second aspect involves network monitoring and significant analysis of network data.
Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers / Hubs / Warehouses) and resolves any potential issues that impacts customer experience and business continuity.
This role is a part of the centralized Network Operations Centre (NOC) org part of Amazon India. This role is based in Dalian, China and will be required to work for Amazon Japan.
Key job responsibilities
Languages proficiency (mandatory) Japanese, English.
Providing real-time customer experience by working in 24*7 operating environment.
We are open to hiring candidates to work out of one of the following locations :
Dalian, 21, CHN
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Last updated : 2024-03-07
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