Training Manager jobs in Richmond, CA

Join our team and make a difference in people’s lives!

LifeSTEPS is hiring a full-time Housing Navigator/Intensive Case Manager for the Alameda County, CA area! Our Supportive and Health Services Department consists of a team of passionate and dedicated professionals who specialize in providing high level support services to current and formerly homeless individuals, physically and/or mentally disabled individuals, vulnerable seniors and veterans.

About the Organization:

LifeSTEPS is a 501(c)(3) nonprofit charitable organization. The mission of LifeSTEPS is to provide effective educational and supportive services to maximize the strengths of individuals and build resilient communities. Founded in 1996, LifeSTEPS is currently one of the premier social services providers in affordable housing, and is the leading agency and national model of eviction prevention and sustainable housing. LifeSTEPS provides impact to over 100,000 residents residing at over 400 partnered affordable housing communities across the state of California. Our vision is that every person served by LifeSTEPS will be empowered with the skills, resources, and support to maintain stable housing and break the cycle of poverty. Our founders believe that building affordable housing is only the first step. It is also essential to provide meaningful programs that empower people to move forward in their lives.

About the Position

The Housing Navigator/Intensive Case Manager position assists and aids individuals and families requiring assistance from the organization. The Housing Navigator/Intensive Case Manager fills a central role in linking homeless individuals and families to an appropriate housing plan and supporting them in Tenancy Sustaining Services. The goal for the Housing Navigator/Intensive Case Manager is to facilitate rapid and resourced exits from homelessness into permanent supportive housing and provides participant advocacy, case management, benefit establishment, linkage to Mental Health and/or Substance Use Services, linkage to stable housing and all other supportive services as needed.

Core Duties (but not limited to) Housing Navigator / Intensive Case Manager:

• Assess participants to identify needs such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of assistance.
• Promote, coordinate and tailor services to meet identified needs.
• Must be physically at each assigned property as scheduled and spend the required contracted hours at each assigned property per month.
• Assist participants individually, with family, or in other small groups regarding plans for meeting needs; aid participant to mobilize inner capacities and environmental resources to improve social and economic functioning.
• Facilitate the housing planning process, including oversight of barriers and putting eligible participants on a path to maintaining housing.
• Coordinate appropriate systems to place guests in permanent housing and set up any necessary supports, such as utilities and furniture.
• Remain primary point of contact between the guest and landlord up until and after the signing of the lease or sublease.
• Remain the agency's primary point of contact for landlord relationships
• Coordinate options for moving/maintenance issues
• Address lease-related issues on all supportive housing units
• Oversee the development and implementation of individual success plans in the housing stabilization program, including identification of barriers to obtaining/maintaining housing and steps to overcome them.
• Advocate and refer participants to community resources, human services and other organizations as needed.
• Identify need for and assist in development of auxiliary services to facilitate bringing applicants into job ready status.
• Provide employment support (skills assessment, job applications, cover letters and resumes, job search, and interviewing techniques.
• Review service plan and perform follow-ups to determine quantity and quality of services provided participants and status of participant cases.

Compensation & Benefits

This is a full-time, non-exempt position, with a starting pay rate at $26.00 per hour. We provide an attractive benefits package including two weeks paid time off to start, paid holidays, medical, dental, vision, life insurance, a 401(k) plan, and an employee assistance program.

Education and/or Experience and/or License Certification:

• Bachelor's degree in social work, psychology or related field.
• Two (2) years of experience in a similar environment providing social services and housing navigation.
• Bilingual English/Spanish preferred.
• Highly motivated self-starter and ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment.
• Computer skills with proficiency in Microsoft Office. HMIS training a plus.
• Knowledge of community, housing and social service resources in Alameda County
• Knowledge and experience in applying for and managing housing vouchers
• Sensitivity to the needs & issues of homeless persons, persons living with trauma, persons with disabilities (mental illness, alcohol and other drug problems, etc.)

Are you ready to make a difference, stand behind and support individuals and families so they achieve their goals and become empowered to move forward in their lives? Apply today!!!

Please Note

LifeSTEPS values the diversity of the people it hires and serves. Diversity at LifeSTEPS means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. Please provide us with notice if you will require accommodations during the interview process.