Training Center Manager jobs in Ontario, CA

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UCPATH CENTER

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The UCPath Center is the University of California's shared services center in Riverside, CA. The UCPath Center manages the payroll, benefits, and other human resources transactions for more than 200,000 UC employees working across ten UC campuses, five medical centers, three national labs and more. The staff at the UCPath Center work in a variety of areas including business operations, customer service, quality management, technology, training, human resources and communications. Learn more about the UCPath Center

POSITION SUMMARY

Manages Training and Development function. Receives directives from senior management and determines how to use resources to meet schedules and goals. Determines and evaluates program practices and recommends initiatives to senior management. Develops the short term strategic and organizational goals of the unit. Represents the program in interactions with internal and external organizations.

Responsibilities

45%

Implements internal and external training strategy which involves enhancing current training materials and creating new hire training programs.

30%

Develops and administers training and development services and programs for UCPath, which involves developing and maintaining course materials for UC location partners. Manages and develops training specialists involved in the development and execution of professional training and development programs.

10%

Anticipates department needs, challenges and opportunities, provides input on short and long- range training goals. Independently resolves administrative and operational issues. Partners with managers across services to assess and identify training needs.

10%

Recommends changes in department staffing, executes recruiting verifying new hires meet standards. Updates job descriptions to maintain accuracy. Conducts performance evaluations and defines development goals. Mentors staff and promotes professional growth and advancement. Implements professional development, continuing education and training initiatives.

5%

Performs other duties as assigned.


Required Qualifications

• 5 years of progressive training and/or content develop experience and 2 years experience managing direct reports.
• Experience in developing training strategy and new hire training programs.
• Proven ability to effectively manage, lead and motivate employees. Strong conflict resolution skills to resolve personnel issues and counsel staff to develop cooperative working relationships.
• Project management and customer service skills to effectively manage multiple priorities in a complex, challenging environment. Demonstrates adaptability and flexibility, anticipates and effectively handles change.
• Strong verbal and written communication and presentation skills to effectively communicate through all mediums and with all groups. Demonstrated abilities to listen actively, persuade, advise, counsel, and influence all levels of staff.
• Proven skills to collaborate within and across departments to coordinate training and development activities and resolve problems. Interpersonal skills to maintain professional relationships with UC location partners, department managers and peers.
• Broad knowledge of training and development concepts and trends. Ability to apply knowledge to meet organization needs, improve operations and achieve business success.

Preferred Qualifications

• Broad knowledge of eLearning techniques, learning software and technology. Business software knowledge should include, ERP software / PeopleSoft 9.2 HCM, SharePoint, learning management system (LMS) and eLearning software, preferably Articulate Storyline, Camtasia, and User Productivity Kit (UPK).
• Proven ability to organize department operations in an efficient and effective manner seeking and implementing process improvements.
• Knowledge of medical center, HR and / or UC policies and processes. Knowledge of relevant compliance issues. Ability to apply policy knowledge to suggest improvements to training and development programs.

Education

• Bachelor's degree in related area and / or equivalent experience / training.
• Advanced degree preferred.

SALARY AND BENEFITS

Salary: The recommended salary range is $104,000 - $125,000. Commensurate with experience.

Payroll Title: Training Dev Mgr 1 Job Grade: 24

Benefits: For information on the comprehensive benefits package offered by UCPath Center visit: Benefits of Working for UC

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

JOB CLOSE DATE

For first consideration, please apply by: August 25, 2022. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC nondiscrimination policy.

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