Training Center Manager manages all operational activities of the training center including staffing, facilities, and coordination with vendors and suppliers. Develops corporate training center strategies and initiatives that reflect the organizations goals. Being a Training Center Manager prepares business plans that support the operation of the center and adhere to budget. May collaborate with educational institutions to provide additional or specialized training. Additionally, Training Center Manager may be responsible for supervising trainers and instructors. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Training Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Training Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
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Job Description: Case Manager
The Organization
Founded in 2017, the New Orleans Career Center (NOCC) is an independent nonprofit focused on career preparation and technical training for five industry sectors: Healthcare, Building Trades, Engineering and Manufacturing, Culinary Arts and Hospitality Management, and Digital Production.
NOCC partners with employers to design high school and adult courses aligned to high-demand employment. Every NOCC career path points toward entry-level jobs that pay higher than a living wage and offer real ladders to professional growth.
The Team
At NOCC, we are an organization of practitioners who are willing and capable, regardless of position, to roll up their sleeves to tackle challenges. In addition to deep collaboration across roles, we live to our values in the following ways:
The Opportunity
The New Orleans Career Center is adding a full-time Case Manager for the Adult Training program, serving primarily 18 - 24 year olds. Historically, a majority of adult trainees have been SNAP-eligible and disconnected from work and/or job training.
The Case Manager will work with participants in NOCC’s adult training program. Successful training completion includes earning the aligned industry-based credential (IBC) and job placement with an industry partner, earning at least $16/hr with opportunities for advancement.
The Case Manager is the expert trust-builder and problem-solver for each trainee as an individual. In deep collaboration with the instructor, program coordinator, and other staff, the Case Manager will provide intensive case management to program participants and alumni of NOCC’s adult training program. The Case Manager will regularly assess program participants’ needs and then deliver support and training aligned to those needs. Additionally, this role will follow program participants’ progress through the training program and the hiring/onboarding process and follow up with program participants once they start work with the employer partner. The Case Manager is responsible for building strong, professional relationships with program participants to help them utilize available opportunities and resources to find enduring success in life and work.
Breakdown of time during first six months in the role:
Key Responsibilities
Conduct admissions and assessment
Execute and track participant support, counseling, and case management
Support technical training and manage foundational skills training
Collaborate with the Adult Training Team, NOCC Staff, and External Stakeholders
Reporting Requirements
This position reports directly to the Lead Case Manager.
Qualifications
Compensation and Benefits
Competitive salary commensurate with experience and qualifications. NOCC also offers a competitive benefits package that includes 80% employer-paid health insurance, long- and short-term disability insurance, 401K, 10 days of paid time off over NOCC org-wide breaks, and professional development resources and opportunities.
Salary Range $50,000 - $65,000
Application and Hiring Timeline
Applications will be considered on a rolling basis. Please submit a resume as part of your application. Following a successful application, the hiring process is scheduled to wrap up by late May for a June start date. The process will include an initial screening interview, performance task, in-person interview/visit, and follow-up conversations with NOCC staff, as necessary.
NOCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Application Question(s):
Experience:
Shift availability:
Ability to Relocate:
Work Location: In person