Trade Relations Manager jobs in Arkansas

Trade Relations Manager manages, develops, and maintains good relationships with the other members of the trade. Participates actively in the designing and organizing of public relations activities. Being a Trade Relations Manager is responsible for building and keeping good organization image in the trade. Collects, analyzes, and researches the information of the trade to avoid industry risk and identify new opportunities. Additionally, Trade Relations Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Trade Relations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Trade Relations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Customer Relations Manager
  • Martin Brower
  • North Little Rock, AR FULL_TIME
  • Overview

    Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500 employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers.

     

     

    Responsibilities

    Position Summary:   The Customer Relations Manager will be the primary point of contact/liaison between customers (restaurant owner/operators and restaurant managers) and the distribution center. The role is responsible for developing and maintaining positive relationships with customers and suppliers. The Customer Relations Manager is responsible for increasing/improving customer satisfaction, problem resolution, program participation and educating restaurant teams on new programs, processes, and procedures. Serve as a trusted advisor for our customers and a Martin Brower brand ambassador.Position Responsibilities may include, but not limited to: 

    • Resolve Customer and/or Driver issues or concerns; provide timely responses to any customer queries; enter all customer interactions into Customer Relationship Manager (CRM) system. Assign and follow up for resolution; communicate resolution to all stakeholders.
    • Schedule restaurant visits and conduct restaurant location delivery observations focused on restaurants with lowest service (delivery on-time metric and deliver accuracy metric)
    • Conduct Inventory Management Effectiveness Training (IMET) to help our customers improve their food costs. Offer training and encourage all owner operators to set up classes for their managers.
    • Partner with distribution center leadership to assist with development of master delivery schedules. Responsible for communication to owner operator/restaurant managers to gain buy-in and address concerns with schedules.
    • Participate in Driver meetings and events – educating on service performance and customer requirements.
    • Attend and present at owner/operator meetings or events, new product trainings and new restaurant opening.
    • Serve as subject matter expert for customers on back-room/stock room organization.
    • Educate customers on DC to restaurant touchpoints, policies and processes including the promotion of new initiatives and new technology.
    • Serve as the DC liaison during new store/restaurant openings, construction projects, restaurant/store closings. Partner with team to develop plans to coordinate efficiency/execution of deliveries.
    • Organize and/or attend Ronald McDonald House Charity (RMHC) events.
    • Other projects or duties as assigned.

    Qualifications

    Required Skills and Experience: 

    • Bachelor’s Degree with 6 years of related experience or High School Diploma with 9 years of work experience in customer management/customer service  
    • Demonstrated problem-solving skills
    • Excellent communication and interpersonal skills; comfortable and effective in managing through difficult conversations with customers, peers and business partners.
    • Proven ability to multi-task effectively and produce accurate, timely results in a fast paced, constantly changing environment
    • Ability to work proactively and constructively in a fast-paced, collaborative, team environment
    • Ability to act with discretion regarding sensitive information
    • Highly motivated self-starter with a positive work ethic
    • Demonstrated proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
    • Strong presentation skills
    • Willing to work any schedule as unexpected circumstances arise, including weekends and holidays, due to our 24/7 environment
    • Must be able to travel 50%-80%
    • This position must pass a post-offer background and drug test

      Physical Demands and Work Environment

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance, and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

  • 23 Days Ago

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Community Relations Program Manager
  • Thaden School
  • Bentonville, AR OTHER
  • Role and Responsibilities Expand on current outreach and programming to ensure diverse populations participate in the School’s auxiliary programs, including summer and rental programs Collaborate with...
  • 4 Days Ago

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Corporate PR and Media Relations Manager
  • Arvest Bank
  • Lowell, AR FULL_TIME
  • Preferred location is NWA but the selected incumbent can live and work anywhere within the 4 state footprint, AR, KS, OK, and MO. Work hours are Monday through Friday, 8am to 5pm with additional hours...
  • 10 Days Ago

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Trade agent
  • Fedex Ground
  • Jonesboro, AR FULL_TIME
  • Responsible for coordination of the documentation required by US Customs / Government Agencies for entry of goods into the US on behalf of importers. Here is what you get as a FedEx Employee : At FedE...
  • 19 Days Ago

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Trade specialist
  • Arkansas Department of Education
  • Little Rock, AR FULL_TIME
  • completes work orders; performs other duties as assigned.TERMS OF EMPLOYMENT : Twelve (12) month (245) days contract, plus benefits package. NOTE : Precise placement within the salary range will be de...
  • 20 Days Ago

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Trade coordinator
  • FedEx Logistics
  • Jonesboro, AR FULL_TIME
  • Responsible for coordination of the documentation required by US Customs / Government Agencies for entry of goods into the US on behalf of importers. Here is what you get as a FedEx Employee : At FedE...
  • 24 Days Ago

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Relationship Manager
  • Israel Discount Bank of New York
  • New York, NY
  • Company Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putt...
  • 3/29/2024 12:00:00 AM

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Relationship Manager
  • Sabal Trust Company
  • Tampa, FL
  • Job Description Job Description Position: Trust & Financial Services Associate: Sabal Trust Company, Florida's largest e...
  • 3/29/2024 12:00:00 AM

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Relationship Manager
  • Brookstone Capital Management
  • Wheaton, IL
  • About Us: Brookstone Capital Management is a dynamic and forward-thinking national Financial Services firm with ~$9B in ...
  • 3/28/2024 12:00:00 AM

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Relationship Manager
  • BHI
  • Miami, FL
  • Job Summary This positions primary responsibility is new business development and existing / new account management. Ori...
  • 3/28/2024 12:00:00 AM

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Relationship Manager
  • Claire Myers Consulting
  • Wichita Falls, TX
  • Our client is a dynamic, boutique wealth management firm with a mission to educate the community on all things financial...
  • 3/28/2024 12:00:00 AM

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Relationship Manager
  • OPENLANE
  • Fredericksburg, VA
  • Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30...
  • 3/26/2024 12:00:00 AM

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Relationship Manager
  • WaFd Bank
  • Medford, OR
  • Min: USD $85,000.00/Yr. Max: USD $130,000.00/Yr. Job Summary: A Relationship Manager is responsible for developing a bus...
  • 3/26/2024 12:00:00 AM

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Relationship Manager
  • BSF
  • Walnut Creek, CA
  • POSITION OVERVIEW: The Relationship Manager is responsible for developing and managing client relationships with local b...
  • 3/26/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Trade Relations Manager jobs
$102,191 to $138,935

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For many years, People's Republic of China was the most important country in this group which required an annual waiver to maintain free trade status.
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