Total Quality Senior Specialist contributes to the development, implementation, administration and measurement of total quality management programs, including Six Sigma initiatives. Provides expertise to cross functional teams to facilitate total quality methods, training, tool development, and logistical support. Being a Total Quality Senior Specialist coordinates with production, operations, customer service and other functions to implement programs. Typically requires a bachelor's degree. Additionally, Total Quality Senior Specialist typically reports to a manager. The Total Quality Senior Specialist work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Total Quality Senior Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Reports to the Director, TBD
Role and Responsibilities:
The essential functions include, but are not limited to, the following:
• Assists in the development and maintenance of eCQMs.
• Assists with eCQM feasibility, reliability and validity testing with and internal and external stakeholders assisting with troubleshooting, product analysis, mitigation and report writing based on mapped testing protocols and evolving industry parameters.
• Assists with EHR value set discovery, usage and mitigation as they relate to CQM expert intent.
• Works with internal Health Information Technology and Analytics staff develop measure concepts and flow diagram measure logic.
• Participates and assists in coordination of multiple weekly stakeholder meetings related to measure development, maintenance and program deliverables.
• Establishes and maintains professional relationships with internal and external customers for assigned contract aims.
• Assists in the development of project standards, tools, protocols, processes, and knowledge-transfer mechanisms.
• Other duties as assigned.
None
• Computer literate, with a high level of accuracy, and detail oriented.
Bachelor’s degree in nursing, health information management/technology, or health informatics required. A Master’s degree in nursing, health information management, health informatics or other relevant discipline from an accredited college or university is preferred.
Five years of full-time professional experience in a related healthcare field. Three years in a leadership/project-management role in a complex business or health care environment preferred. Must have working EHR development and implementation, familiarity with XML and EHR programming fundamentals and knowledge of varied EHR coding/value sets such as CPT, HCPCS, ICD-9, ICD-10, SNOMED-CT, LOINC, RxNorm and others for use in eCQM development and maintenance. Experience with Oracle Cerner EHR a bonus.
Substitution(s):
Security Level:
Low