Total Quality Senior Specialist jobs in Medford, OR

We’re committed to compassionate care for all. Our patients. Our employees. You.

At La Clinica, we love our patients and enthusiastically treat them with the same care, respect, and dignity that we would our friends, family, and neighbors because that's who they are. If this appeals to you, La Clinica might be the right place to build your career. We’re looking for the right team members to treat our patients with this level of care.

• Develops, facilitates, and conducts best practice assessments as assigned.
• Works closely with site leaders to ensure appropriate utilization and compliance with all program requirements. Maintains positive working relationships with all key stakeholders.
• Maintains knowledge and ensures that policies and procedures are developed and implemented per organizational, state, and federal requirements (i.e., OHA, HRSA/Medicare/Medicaid…)
• Works in close collaboration with the La Clinica Compliance Manager.
• Immediately notifies Compliance Manager and Chief Quality Officer of any compliance or audit concerns and assists in preparation of corrective action plans with appropriate operations managers/directors.
• Ensure timely and successful implementation of any new guidance or rule changes.
• Routinely reviews data and related reports from all points of service to ensure compliance and identify trends for improvement.
• Works with Process Improvement Manager to assess, identify or facilitate any system improvement issues.
• Maintains confidentiality of organizational information.
• Assists with new hire orientation related to compliance.
• Performs and documents monthly monitoring of La Clinica Board Members through the OIG Exclusion Database.
• Ensures and facilitates Board of Pharmacy (BOP), Clinical Laboratory Improvement Amendments (CLIA), and Business Licenses updates/renewals across all sites

• Tracks license and certification expirations for all sites and according to established workflows.
• Manages Compliance-related documentation.
• Assists in external audits, development, and submission of corrective action plans with key stakeholders.
• Co-facilitates the Health Resources and Services Administration (HRSA) site visit and assists in annual FTCA (Federal Tort Claims Act) Application preparation.
• Completes assigned trainings via La Clinica’s learning module system (Relias) by required due date.
• Other duties as assigned.

• Service: I provide helpful service focused on the needs of others.
• Empathy: I welcome and connect with you on a personal level.
• Relationships: I create partnerships, working in a way that benefits everyone.
• Value: I recognize the importance of others and treat everyone with respect.

• Excellence: I go above and beyond to deliver an exceptional experience.

• Minimum: High School Diploma
• Three to five years of experience related health care field
• Excellent interpersonal communication and problem-solving skills
• Skills to intervene and promote reconciliation, compromise, and positive outcomes in difficult

  interactions
• Skilled at using electronic health records as applicable to area of work (EPIC)
• Conducting research and having the ability to articulate requirements at a high level

• Health Care experience
• Greenbelt certification
• Certified in HealthCare Compliance (CHC)

Language Skills:

Must have the ability to communicate with clarity, both verbally and in writing; read, analyze, and interpret complex documents, regulations, policies, and procedure manuals; and create professional business documents. Preferred bilingual English/Spanish.

Equity Statement:

At La Clinica, we commit to engage everyone in a welcoming, respectful, and loving way and to maintain the dignity and value of all people above everything else. These standards align with our organization’s vision of absolute excellence, open-hearted community, and well-being for all.

For more information, please visit our website at: https://laclinicahealth.org/patients/approach/

Applications will be reviewed by the appropriate Department for interview; those selected must be able to provide proof of legal right to work in this country. Criminal history background check and pre-employment drug screen will be performed prior to any job offers. La Clinica is a drug free work environment. Equal Opportunity Employer. La Clinica complies with the Americans with Disabilities Act. If you consider yourself disabled and desire assistance in the application process, please contact the Human Resources Department.