Total Quality Senior Specialist jobs in Leominster, MA

Job Overview : - Implement and promote use of consistent, efficient and quality processes to meet timelines and deliverables according to requirements and standard operating procedures, and assume accountability for the deliverables- Ensure compliance of operations with governing regulatory requirements- Create, maintain and assume accountability for a culture of high customer service- Nurture and sustain an environment of continuous learning- Take ownership of assigned aspects of quality reviews on projects- Compile metrics and identify quality trends- Assist in addressing periodic client quality reviews and other ad-hoc client quality findings- Prepare initial drafts of Corrective and preventive actions- Take ownership of assigned CAPAs with respect to ensuring that the actions are closed and produce documentary evidence to that effect in coordination with the project managers- Contribute to process reviews, own certain aspects of the reviews and use the results to help identify process improvements and develop process standards- Contribute to designing and tracking training schedule and training material for new hires and existing team.

• Help initiate discussion forums on Quality errors within assigned project and identify process improvements, share best practices across projects.

Last updated : 2024-04-06