Total Quality Manager jobs in Santa Rosa, CA
Total Quality Manager manages the implementation, administration and measurement of total quality management programs, including Six Sigma initiatives. Leads teams to provide training, tools, and logistical assistance for quality initiatives. Being a Total Quality Manager oversees development of new testing tools, and measurement methods and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Additionally, Total Quality Manager typically reports to a senior manager. The Total Quality Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Total Quality Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Total Quality Manager jobs
Quality Manager
- County of Sonoma (CA)
-
Santa Rosa, CA
FULL_TIME
-
Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager!Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!*
This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment!
The Position
The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services.
In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess:- A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist)
- Knowledge of California Department of Health Care Services regulations
- Experience analyzing and interpreting client care data to make data-driven recommendations
- Excellent communication and presentation skills
- Experience with project planning, design, implementation, and evaluation
- Experience providing training to multiple levels of staffing
- Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan
- Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service
- Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up
- Administering the annual consumer perception survey
- Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans
- Overseeing all Behavioral Health Division credentialing requirements
- Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system
- Managing all Behavioral Health Division data requests
- Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms
- Overseeing beneficiary problem resolution processes, including grievances process and appeals
- Managing mental health Medi-Cal site certification processes
- Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits
- Creating and conducting staff training to respond to identified quality assurance opportunities
- Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends
- Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings
- Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services
What We Offer
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:- Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
- Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee family health plan options
- Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities
- Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
- Retirement - A pension fully integrated with Social Security
- Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
- Student Loan Debt Relief – County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst.APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities.
Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity.
License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline.Thorough knowledge of: relative importance of problems effecting the respective
areas of responsibility.
Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures.
Working knowledge of: the various specialty areas within the Resource Management Program.
Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training.
Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports.- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient.
The selection procedure will consist of the following examination:
An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews.
ADDITIONAL INFORMATION
A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.
HOW TO APPLY
Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
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HR Technician: RR - 28 Days Ago
Permanent Manager / Director Quality Manager
- Aya Healthcare
-
Lakeport, CA
FULL_TIME
- Aya Healthcare has an immediate opening for the following position: Manager / Director Quality Manager in Lakeport, California. This is a 104 week contract position that requires at least one year of ...
- 1 Day Ago
RN - OR - Operating Room
- Quality Clinicians
-
Santa Rosa, CA
FULL_TIME
- RN - OR - Operating Room We're looking for RNs for an immediate travel nurse opening. The right RN should have 2 years or more of recent experience. As a Travel Nurse, you should be prepared to perfor...
- Just Posted
RN Hospice Palliative Care RN Santa Rosa, CA
- Quality Clinicians
-
Santa Rosa, CA
FULL_TIME
- We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $1607-$2607/week Multiple shift openings Job Description/Responsibilities...
- 9 Days Ago
Tech / Assist Polysomnographer Santa Rosa, CA
- Quality Clinicians
-
Santa Rosa, CA
FULL_TIME
- We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $795.56-$1795.56/week Multiple shift openings Job Description/Responsibil...
- 9 Days Ago
RN PACU Santa Rosa, CA
- Quality Clinicians
-
Santa Rosa, CA
FULL_TIME
- We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $1508.04-$2508.04/week Multiple shift openings Job Description/Responsibi...
- 11 Days Ago
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0 Total Quality Manager jobs found in Santa Rosa, CA area
Travel Echo Technologist - $2,591 per week
- Hiring Now!
-
Santa Rosa, CA
- Focus Staff is seeking a travel Echo Technologist for a travel job in Santa Rosa, California. Job Description & Requirem...
- 4/25/2024 12:00:00 AM
Home Health Physical Therapist - $66-83 per hour
- Hiring Now!
-
Santa Rosa, CA
- Sutter Health is seeking a Home Health Physical Therapist for a job in Santa Rosa, California. Job Description & Require...
- 4/24/2024 12:00:00 AM
Physical Therapist - $52-70 per hour
- Hiring Now!
-
Santa Rosa, CA
- Sutter Health is seeking a Physical Therapist for a job in Santa Rosa, California. Job Description & Requirements Specia...
- 4/24/2024 12:00:00 AM
TRAVEL NURSE RN - PACU/PRE-POST OP - $3,252 PER WEEK IN SANTA ROSA, CA
- LeaderStat
-
Santa Rosa, CA
- Quality Management Registered Nurse in Santa Rosa, CA LeaderStat is currently seeking a Quality Management Registered Nu...
- 4/24/2024 12:00:00 AM
Clinical Services Supervisor Home Health Hospice
- Kaiser Permanente
-
Santa Rosa, CA
- Job Summary:Serves as the Clinical Manager responsible for supervising the activities of the home/health/hospice agency....
- 4/23/2024 12:00:00 AM
Advanced Specialty Staff RN - Chemotherapy
- Providence Health & Services
-
Santa Rosa, CA
- Advanced Specialty Staff RN - Chemotherapy Santa Rosa , California ReqID: 274138Job Category: Nursing-Patient FacingSche...
- 4/23/2024 12:00:00 AM
Engineering Technician IV
- County Of Sonoma
-
Santa Rosa, CA
- Position InformationGrow your technical experience with the County of Sonoma! Starting salary up to $63.02/hour ($131,53...
- 4/23/2024 12:00:00 AM
Travel Nurse RN - Manager, Quality Assurance - $2,693 per week
- Hiring Now!
-
Santa Rosa, CA
- Trailblazer Staffing Solutions is seeking a travel nurse RN Manager, Quality Assurance for a travel nursing job in Santa...
- 4/22/2024 12:00:00 AM
About Santa Rosa, California
According to the United States Census Bureau, the city has a total area of 41.50 sq mi (107.5 km2), of which 41.29 sq mi (106.9 km2) is land and 0.205 sq mi (0.5 km2) (0.49%) is water.
The city is part of the North Bay region, which includes such cities as Petaluma, Rohnert Park, Windsor, and smaller cities as Sonoma, Healdsburg, Sebastopol. It lies along the US Route 101 corridor, approximately 55 miles (89 km) north of San Francisco, via the Golden Gate Bridge.
Santa Rosa lies on the Santa Rosa Plain. The city's eastern extremities stretch into the Valley of the Moon, and the Sonoma Creek wa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Total Quality Manager jobs
$140,914 to $192,983
Santa Rosa, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
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