Total Quality Manager jobs in Las Cruces, NM

Total Quality Manager manages the implementation, administration and measurement of total quality management programs, including Six Sigma initiatives. Leads teams to provide training, tools, and logistical assistance for quality initiatives. Being a Total Quality Manager oversees development of new testing tools, and measurement methods and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Additionally, Total Quality Manager typically reports to a senior manager. The Total Quality Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Total Quality Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant General Manager
  • Total Management Systems
  • Las Cruces, NM FULL_TIME
  • Do you have the aspiration to be a hotel General Manager? Total Management Systems is looking to find an Assistant General Manager at the Courtyard by Marriott at NMSU to join our growing organization. Our management company operates 10 hotels throughout the state, and we are looking for an AGM with career growth in mind.

    JOB DUTIES:

    • An ambassador of service delivery. Takes an active role in guest service delivery, speaking with guests, being present during peak times and working side-by-side with team members to ensure the highest level of guest satisfaction. Makes sure online and brand guest service comments are being addressed timely.
    • Leads by example, provides direction, coaching and support to all employees. Ensures associates are provided clear expectations, career development, regular feedback, accurate pay and timely performance reviews. Meets with department heads/supervisors daily and makes sure departments have communication systems in place.
    • Assists in daily operations of the hotel. Locate alternate backup front desk and audit staff due to absenteeism, vacations, etc. This means covering shifts as necessary due to illness or high occupancy. May be required to be on-call evenings and/or weekends.
    • Open availability to work shifts as required to efficiently operate the hotel.
    • Assists in maintaining the appearance and organization of the property.
    • Assists in implementing all franchise matters, including brand standards, initiatives, programs, policies, and training.
    • Assist in the interviewing, hiring and discipline of all personnel. Hiring, discipline and terminations must be done in conjunction with the GM approval.
    • Serves as primary contact for front and audit staff communications with the General Manager and the company.
    • Creates forecast reports and utilizes forecasting tools to prepare the front desk work schedules to ensure adequate desk coverage and excellent service delivery.
    • Conducts training to include system operations, service delivery, service recovery, safety procedures. Point person for incident and accident response and reports in the absence of the General Manager. Assists in training, cross-training, retraining, and evaluating all Front Desk team members and implementing new training procedures with the knowledge and consent of the General Manager, and in accordance with Company policies and procedures
    • Actively involved in the sales process to increase overall revenues by joining the sales team in soliciting clients, conducting site tours and referring sales leads. Studies STR report, becomes an expert on the competition and the market to effectively participate in revenue calls and make recommendations.
    • Research travel agent commissions and responds to inquiries on guest folios.
    • Assist in keeping safe stocked with change, clearing coin-operated machines, counting funds, maintaining ledger, and depositing funds. Assist in remitting ledger report to Corporate Office.
    • Prepare daily deposits, and remit copies of same to Corporate Office daily.
    • Prepare petty cash reimbursement request for General Manager’s approval and submit same to Corporate Office.
    • Responsible for coding and processing accounts payable invoices, statements and packing slips for General Manager’s approval; Remit the same to Corporate Office.
    • May handle daily city ledger postings.
    • Maintain inventory of hotel supplies, including office supplies, cleaning/housekeeping supplies, gift shop supplies, linen, franchise/logo items, etc.
    • Participate in AGM training program.
    • Conduct property tours daily, inspecting a minimum of two guestrooms daily.
    • All other duties as assigned.

    PHYSICAL REQUIREMENTS:

    • Frequent Standing and walking.
    • Occasional sitting, talking on the phone, utilizing a computer/typing.
    • Occasional bending, lifting, pushing, pulling, and to carry from 20-50lbs.
    • Pushing or pulling up to 100lbs. with assistance.

    QUALICATIONS:

    • Prior experience as a Front Office Manager or Front Office Supervisor
    • Three- Five years hotel experience with at least 2 years in a supervisory role.
    • Brand experience preferred; Hilton brand experience a plus.
  • 1 Month Ago

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Front Office Manager
  • Total Management Systems
  • Las Cruces, NM FULL_TIME
  • Do you find yourself in a leading role when working with others? Are you looking for an opportunity to advance your career in the hotel industry? The Courtyard by Marriott at NMSU is searching for a F...
  • 1 Month Ago

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Quality Control Manager
  • Burgos Group
  • White, NM FULL_TIME
  • Job Information Job Opening ID 856 Location White Sands Missile Range, NM Industry Construction City White Sands Missile Range State/Province New Mexico Zip/Postal Code 88002 Job Description Burgos Gr...
  • 23 Days Ago

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Quality Assurance Manager
  • Alutiiq
  • Las Cruces, NM FULL_TIME
  • Position Overview: Typical salary range: 100,000-110,000 The Quality Assurance Manager will be an SME on regulatory compliance. The QA Manager is familiar with all facets of RTC operations and ideally...
  • 9 Days Ago

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Front Desk Agent
  • Total Management Systems
  • Las Cruces, NM FULL_TIME
  • Do you enjoy welcoming, helping and meeting new people? Do you have an interest in the hotel industry or gaining Marriott experience? The Courtyard by Marriott at NMSU is looking for a Front Desk Agen...
  • 1 Month Ago

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Quality Control Manager - White Sands Missile Range, NM
  • Burgos Group
  • White, NM FULL_TIME
  • Burgos Group is currently seeking a Quality Control Manager to work on a heavy civil engineering project at White Sands Missile Range, NM. The project is located between Socorro and Alamogordo, NM and...
  • 21 Days Ago

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0 Total Quality Manager jobs found in Las Cruces, NM area

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Licensed Practical Nurse - LPN - Skilled Nursing Facility
  • CareerStaff Unlimited
  • Las Cruces, NM
  • Licensed Practical Nurse - LPN - Skilled Nursing Facility Experience success from day one as a Licensed Practical Nurse ...
  • 3/28/2024 12:00:00 AM

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Call Center Operations Manager
  • MCI Jobs
  • Las Cruces, NM
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 3/28/2024 12:00:00 AM

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Case Manager Registered Nurse PRN
  • Las Palmas Medical Center
  • Sunland Park, NM
  • Description Introduction Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, emp...
  • 3/28/2024 12:00:00 AM

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Registered Nurse Case Manager PRN
  • Las Palmas Medical Center
  • Sunland Park, NM
  • Description Introduction Las Palmas Medical Center is committed to investing in the latest technology enabling nurses to...
  • 3/28/2024 12:00:00 AM

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New Grad RN Resident Bariatric Surgery
  • Del Sol Medical Center
  • Sunland Park, NM
  • Description Introduction Do you want to join an organization that invests in you? At Del Sol Medical Center, you come fi...
  • 3/28/2024 12:00:00 AM

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Senior Customer Care Supervisor
  • MCI Jobs
  • Las Cruces, NM
  • POSITION OVERVIEW: Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motiva...
  • 3/26/2024 12:00:00 AM

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New Grad RN Resident for LPDS Healthcare
  • Las Palmas Del Sol Healthcare
  • Sunland Park, NM
  • Description Introduction Do you want to join an organization that invests in you?AtLas Palmas Del Sol Healthcare, you co...
  • 3/26/2024 12:00:00 AM

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Physical Therapist Rehab Services
  • Memorial Medical Center
  • Las Cruces, NM
  • Who We Are People are our passion and purpose.?Come work where you are appreciated for who you are not just what you can...
  • 3/25/2024 12:00:00 AM

Las Cruces is the seat of Doña Ana County, New Mexico, United States. As of the 2010 census the population was 97,618, and in 2017 the estimated population was 101,712, making it the second largest city in the state, after Albuquerque. Las Cruces is the largest city in both Doña Ana County and southern New Mexico. The Las Cruces metropolitan area had an estimated population of 213,849 in 2017. It is the principal city of a metropolitan statistical area which encompasses all of Doña Ana County and is part of the larger El Paso–Las Cruces combined statistical area. Las Cruces is the economic and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Total Quality Manager jobs
$108,109 to $148,054
Las Cruces, New Mexico area prices
were up 2.5% from a year ago

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