Total Quality Manager manages the implementation, administration and measurement of total quality management programs, including Six Sigma initiatives. Leads teams to provide training, tools, and logistical assistance for quality initiatives. Being a Total Quality Manager oversees development of new testing tools, and measurement methods and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Additionally, Total Quality Manager typically reports to a senior manager. The Total Quality Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Total Quality Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
At Total Fire Protection, our MISSION is simple, “Embracing Relationships, while keeping you safe, and delivering First Class Service.” You won’t just be a team member at Total Fire Protection, but a valuable contributor. Our diverse team members support one another as we work towards our common goal of bringing Fire and Life Safety to our customers nationwide.
Our Company culture has been built on the foundation of our CORE VALUES that define “Who We Are” and we hold each other accountable to these CORE VALUES. Our Five-Alarm Growth represents our commitment to embracing change, evolutionary action, continuous learning, constant improvement, and full engagement. We place the priorities of our Team First and our team members back it up through Do What You Say! execution. Total Fire Protection believes that Do the Right Thing! builds loyalty, trust, and respect because We Care about our team members, our customers, and our community.
Every team member brings their own expertise to Total Fire Protection and is encouraged to make their voice heard. We offer a family-oriented culture of teamwork and encourage continuous learning, a diverse atmosphere, and opportunities for career advancement.
Total Fire Protection is expanding rapidly, presenting an exciting and challenging opportunity to bring your fresh ideas, polished expertise, and collaborative attitude to support our growth. The Fire Alarm Services Operations Manager will be directly responsible for the oversight of all Field Service Technicians in the inspection, testing, and maintenance of Fire Alarm systems, in accordance with NFPA 72. As the Fire Alarm Services Operations Manager, you will report directly to the General Manager of Fire Alarm Services and manage all aspects of fire alarm operations, including the supervision and development of a team of administrators, dispatchers, and field technicians, both in the main office and in the field. You will be directly responsible for the following:
Purpose and Value Add:
The overall purpose of the Fire Alarm Services Operations Manager role is the be the primary lead in overseeing all functions of the Service Operations in the Company’s fastest growing and expanding Business Unit. As the leader of the Service Operation, the individual in this role would be afforded the unique opportunity to supplant their legacy with Total Fire Protection. With a diverse and dynamic expertise in business acumen and fire alarm operations, the Service Operations Manager will play an integral role in the overall Business Unit’s strategic execution, while concurrently having an immediate and sustainable influence both the Fire Alarm Business Unit and the Company position for future growth and expansion.
Essential Duties and Responsibilities:
Required Skills and Experience
Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
Total Fire Protection is a nationwide Fire and Life Safety firm that has been serving the industry for 20-years. Our employees take their jobs very seriously because they recognize that life safety services protect buildings and save lives. Total Fire Protection has sustained rapid growth throughout our continued success, and plan to expand even further. We are looking for dedicated individuals to facilitate our expansion and share in our success.
Total Fire Protection provides a productive and engaged work environment that demonstrates that we value our employees. Our employees receive paid training, competitive salary, performance-based advancement, paid vacation, paid holidays, health benefits and 401(k) as well as other incentives.
Think you have what it takes to be a Total Fire Protection team member? Apply on our career page at www.tfp1.com to be a part of this dynamic organization!
Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
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