Total Quality Manager jobs in Carlsbad, CA

The Practice Manager is primarily responsible for establishing their practice as a premier destination for all vision needs within the community, build the team member experience/practice culture, gain market share, drive top-line and profitability growth, deliver key performance metrics while executing superior patient experiences. The Practice Manager will establish high standards of performance and operational excellence through leading their team, building high performing talent, and adherence to all policies and procedures.

Supervisory Responsibilities
Manages 4 employees and is responsible for the overall direction, coordination, and evaluation of these team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Skills/Abilities
Experience with running operations of a site, preferably in healthcare or related patient care services field.
Microsoft Word and Excel proficient.
Detail oriented with effective communication skills are required, both written and verbal.
Strong EQ skills ability to manage both doctor and employee relations.
Direct patient care experience required, optician license or optical experience preferred.

Education/Experience
Bachelor's degree or two years related experience or training, or equivalent combination of education and experience.

Requirements
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Hand dexterity and eye and hand coordination is critical.
Lifting. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Use of one or both arms and wrists to lift parts, fixtures, and tools on a frequent basis.
Sitting. Must be able to sit for long periods of time.
Standing. Particularly for sustained periods of time.
Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in
which they must convey detailed or important spoken instructions to other workers accurately or quickly.
Travel as needed between practices.
Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of structures. Must be able to read a computer screen for long periods of time.
Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one workstation to another.