Total Quality Management Senior Manager jobs in the United States

PFSW Company Statement:

PFS is the premier eCommerce order fulfillment provider. In short, we provide the behind-the-scenes operations for brand's online stores. We pick, pack, and ship our clients' products around the world - with a bunch of added flair. We personalize our packages, we help our clients' customers with phone, email, and chat support, and we have a strong fraud team who ensure secure payment processing. Not to mention, a technology system that facilitates making orders, returns, and everything in-between.

Company Vision:

• We will engage with our clients as a strategic partner.
• We will provide a premier commerce order fulfillment solution.
• We will be world-class at every service we offer.

DC - Operations Manager (Total Quality Management)

Responsibilities

• Implementing methods to inspect, test and evaluate products and production equipment
• Ensuring that products adhere to quality standards
• Preparing reports by collecting, analyzing and summarizing data
• Working according to deadlines for the delivery of products
• Training and managing production line staff in production practices and quality assessment of goods
• Tracking products through the manufacturing process to guarantee that each part of the process is correct
• Performing detailed and recorded inspections of final products so the products are up to industry and company standards
• Eliminating products that are not up to standards and finding the reasons for product problems

Qualifications

• 5-7 years' experience in an Operations Manager role in a Distribution Center environment
• 3 years quality management experience
• Client facing experience required
• Project Management/Process Improvement skills a must
• Proficient with Microsoft Office programs for reporting, tracking and maintaining quality programs.

Working Conditions, Mental and Physical Demands

• Ability to walk or stand for extended periods of time
• Ability to lift up to 50 pounds without assistance
• Must be able to work on a variety of warehouse floors up to 100 feet in height
• Must be about to work in a warehouse environment with a noise level up to 85dBA

Pre-employment background screening will be conducted.

PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.