Total Quality Management Senior Manager develops and implements an organization's total quality management strategy with policies, programs, and initiatives. Leads cross functional teams to study and develop effective tools, methods, and systems to ensure that the products and services are of the highest quality. Being a Total Quality Management Senior Manager creates standards used to measure quality results and to drive continuous improvements. Utilizes Six Sigma/Lean methodologies. Additionally, Total Quality Management Senior Manager requires a bachelor's degree in area of specialty. Typically reports to top management. The Total Quality Management Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Total Quality Management Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The Director will be responsible for defining the total reward strategy spanning executive compensation, broad-based compensation, benefits, wellness, compliance, people analytics, HR operations & systems. The ideal candidate is an expert in streamlining and automating work, leveraging digital tools to improve the employee experience, and providing exceptional service delivery and process execution. Reporting into the VP, HR, the Director will drive and scale the HR processes as the firms continues to grow.
 Other duties as assigned.