Total Quality Management Senior Manager jobs in Lynn, MA

DIVISION: Operations

DEPARTMENT: Engineering & Construction

UNION/GRADE: Unit 9/Grade 30

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BASIC PURPOSE:

Manages all projects in assigned programs from conceptual planning through construction contract award and supports construction implementation. Oversees engineering discipline specialists in the development of in-house designs, review of capital projects, and review of permits, as well as support of construction efforts. Responsible for the development, implementation, administration, and updating of a Quality Management Plan for the Engineering and Construction Department (E&C) to ensure the quality of design and construction contract documents.

SUPERVISION RECEIVED:

Works under the general supervision of the Assistant Director, Engineering.

SUPERVISION EXERCISED:

Exercises close supervision of professional engineering staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops, updates, and implements standard specifications for E&C department.
• Oversees and monitors quality management during design phases. Ensures that Quality Assurance/Quality Control practices and procedures are followed by the project team through project audits and surveillance Work with project managers to:
  • Ensure that specification reviews are completed and comments are appropriately incorporated into the bid documents.
  • Ensure project constraints are reviewed by Operations, Construction and Engineering and properly incorporated into bid documents.
  • Ensure appropriate in-house reviews are completed by subject matter experts such as civil, structural, mechanical, geotechnical, and electrical engineers, as well as senior reviewers.
  • Ensure that design checklists are completed for each project prior to finalization of the bid documents.
• Collaborate with the Manager, Training & Development in the development and implementation of engineering staff training programs on quality assurance policies & procedures.
• Works with design consultants on each project to ensure that a Quality Assurance (QA) plan is performed, per contract. Perform audits of consultant QA plan to check that program plan is being followed including required QA plan that reviews calculations, drawings, and specifications.
• Provides periodic reports on E&C's Quality Management activities.
• Manages assigned programs including conformance to standards and procedures, staffing assignments, project scheduling and prioritization, and work product quality in accordance with the Quality Management Plan.
• Oversees the work of professional engineering consultants under contract to the MWRA including quality of outputs, budget and schedule compliance and conformance to contract terms.
• Manages engineering discipline specialists in the development of in-house designs, 8(m) permit reviews, the review of capital design projects, and the administering of ESDC services.
• Manages staff development and independently prepares project specifications, contract documents, requests for proposals and necessary documents to secure contracts, grants and permits from various federal and state agencies.
• Supervises professional engineering work of substantial difficulty and importance requiring the application of professional engineering principles and the exercise of independent engineering judgement.
• Oversees staff coordination of projects with communities, government agencies and other MWRA departments.
• Coordinates and manages the preparation of annual and supplementary budget requests for the program.
• Participates in consultant selection procedures and contract negotiations.
• Addresses community and professional organizations on agency programs and policies, prepares reports and correspondence and maintains liaison with representatives of other agencies.

SECONDARY DUTIES:

• Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

• Knowledge of engineering principles and practices as normally attained through a Bachelor's degree in civil engineering or related field; and
• Understanding of issues related to engineering design and quality management as acquired through eight (8) to ten (10) years of experience in the water and/or wastewater field, of which a minimum of four (4) years is in a supervisory capacity; or
• Any equivalent combination of education or experience.

Necessary Knowledge, Skills and Abilities:

• Demonstrated skill in the design of water and/or wastewater facility and system components.
• Knowledge of water/wastewater facility and system operation, process control theory, practices and principle and computer applications.
• Knowledge of quality management plans, quality assurance, and quality control for engineering design and construction projects.
• Skilled Experience in the development and oversight of MGL Chapter 30 and 149 contracts.
• Strong organizational skills and the ability to manage multiple priorities with competing demands for resources.
• Excellent analytical and quantitative skills, and attention to detail with experience supporting financial tracking and monitoring.
• Proficient computer skills including MS Office Suite, and project management software..

SPECIAL REQUIREMENTS:

A valid Class D Massachusetts Motor Vehicle Operators License.

Massachusetts Registered Professional Engineer preferred.

TOOLS AND EQUIPMENT USED:

Office equipment as normally associated with the use of telephone, personal computer including word processing and other software, copy and fax machine.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to sit and talk or hear. The employee is occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl, taste or smell.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts, and is occasionally exposed to wet and/or humid conditions and vibration. The employee occasionally works in high precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock.

The noise level in the work environment is usually loud in field settings and moderately quiet in an office setting.

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.