Total Quality Management Senior Manager jobs in Kannapolis, NC

S&H Youth And Adult Services in Salisbury, NC is looking for one quality management specialist to join our Rowan strong team. We are located on 714 South Main Street .. Our ideal candidate is attentive, punctual, and hard-working.

Purpose: The Quality Management Specialist (QMS) is responsible for the quality of daily operations and implementation of programs at the assigned site(s). QMS works in a cooperative effort with program leads to ensure that program plans are implemented and documented properly and updated timely. QMS attends meetings, properly complete required paperwork, review documentation and report concerns, etc. QMS identify methods whereby services can be provided utilizing existing community resources wherever possible ensuring the person-centered approach and positive consumer interaction. Provide leadership, direction and supervision to assigned personnel. Monitor performance and implementation of staff’s assigned responsibilities by being present when day-to-day activities, routines and rhythms are taking place, on all shifts and by unannounced quality checks.

Benefits

*Medical, Dental, & Vision *401K Retirement *Supervision for Licensure & certification *Paid Time Off

Responsibilities

*Conduct Medical Records Audit, submit reports by the 5th of the month *Ensures accurate and timely documentation of Policies and Procedures, Internal documentation submit reports by the 5th of the month *Review Data for HEDIS Measures, submit reports quarterly by the 15th *Review and update data from patients Health Plan *Communicate all data to leadership monthly and stakeholders semi-annually *Facilitate/tracking patient outreach for Medication adherence *Monitor quality investigations and compliance processes *Manage quality management systems, departments’ SharePoint, and departments’ reporting. *Meet and Manage Relationships with key stakeholders to discuss common understanding of QA processes, audit issues, and action plans *Review QA monthly reports that are prepared for each site and analyze and develop corrective action plans *Supervise corrective action and performance plan implementation, organize and directs the daily QA activities *Anticipate future changes/needs, creating strategic plans and operational plans for addressing future changes/needs *Training Personnel *Resolves corporate interface problems which cannot be resolved at the supervisory level. *Working with department leads to build specific audit plans aimed to achieve employee and business success. *Submit time summary biweekly on Monday by 12 noon. *Maintain all training and certifications *Other duties as assigned

Qualifications

*Bachelors degree *1 year case management/community based mental health experience *1 year of quality management and improvement experience

We are looking forward to reading your application.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $21.00 - $23.00/hour.

About S&H Youth and Adult Services: S&H Youth and Adult Services is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at SHYAS.com.

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