Total Quality Management Senior Manager develops and implements an organization's total quality management strategy with policies, programs, and initiatives. Leads cross functional teams to study and develop effective tools, methods, and systems to ensure that the products and services are of the highest quality. Being a Total Quality Management Senior Manager creates standards used to measure quality results and to drive continuous improvements. Utilizes Six Sigma/Lean methodologies. Additionally, Total Quality Management Senior Manager requires a bachelor's degree in area of specialty. Typically reports to top management. The Total Quality Management Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Total Quality Management Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Must reside in Little Rock Arkansas area
75% Travel
Position Purpose: Responsible for connecting with plan providers regarding quality initiatives and key quality performance indicators. Shares HEDIS, CAHPS, HOS, Part D and Administrative Operations reports and gap lists with providers. Use existing resources to collaborate with provider offices and internal partners on performance measure barriers, actions to mitigate low performing measures, and the sharing of quality best practices to support providers.
Education/Experience: High school diploma or GED or equivalent experience. Associate’s degree preferred. 2 years of experience with clinical and member experience quality. Intermediate knowledge of Excel, Word, and PowerPoint.
License/Certification: Driver’s License required. Pharmacy Technician, Medical Assistant Licensed Vocational Nurse, Licensed Practical Nurse, Social Work licensure preferred.
Pay Range: $18.27 - $31.10 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Job Type: Full-time
Pay: $18.27 - $31.10 per hour
Expected hours: 40 per week
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Work Location: Hybrid remote in North Little Rock, AR 72113
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