Total Quality Management Senior Manager jobs in Huntington, NY

Our client is a mid-size insurance agency (Located in Nassau County, Long Island). They are a fast-growing company that instills a vibrant family atmosphere culture.

This is a fully remote opportunity .

Essential Duties and Responsibilities

• Handle new & renewals according to agency guidelines
• Reviews all company-produced documents for accuracy – Communicate with and secure corrections from all carriers on incorrect items
• Mail or email all policy records that the agency is responsible for mailing
• Follow up on delayed new, renewal, and change documents from carriers
• Refer gaps in coverage, low limits, and other account deficiencies to Account Manager via open activity or suspense so that the account and policy can be properly written
• Verify all signed documents – making sure they are t-filed, and the scanning is done by agency guidelines
• Update claims status in system as received from carrier
• Handle all duties assigned by agency management
• Binder bills – new business, renewals, and endorsements
• Supervise 1-5 Assistant Quality Managers

Qualifications:

• Ability to work well with internal and external clients at all levels
• High level of organization and self-discipline
• Willingness and ability to lead, learn and be coached
• Detail oriented
• Broad knowledge of the commercial realm of insurance
• Ability to understand and manage complex projects while working under tight time constraints
• Effective professional verbal and written communication skills

Education And/or Experience

• Undergraduate degree in related field
• At least 3 years of management experience
• At least 3 years of general insurance knowledge