Total Quality Management Senior Manager jobs in Greensboro, NC

Overview

Critical Illness Recovery Hospital

Director of Quality Management

At Select Specialty/Regency Hospitals, a division of Select Medical, we care for chronically and critically ill or post-ICU patients who require extended hospital care. Select Medical employs over 48,000 people across the country and provides quality care to approximately 70,000 patients each and every day across our four divisions.

Our mission is to provide an exceptional patient care experience that promotes healing and recovery in a compassionate environment. Each employee plays a vital role in doing that by living our cultural behaviors - celebrating success, owning the future, being patient-centered, creating change, thinking first and building trust.

Are you resourceful in overcoming obstacles? Do you wish to build your career with other top performers? If you answered 'yes', consider an opportunity with us!

Responsibilities

We are looking for a valued employee who will be Champions of the Select Medical Way, which includes putting the patient first, helping to improve quality of life for the community in which you live and work, continuing to develop and explore new ideas, providing high-quality care and doing well by doing what is right.

• Coordinating all survey activities to assure that the facility maintains accreditation, certification, and licensure.
• Organizing monthly interdisciplinary QAPI Team meetings with activities, per QAPI Calendar
• Receiving and reviewing quarterly quality improvement reports.
• Assisting the Medical Director and Quality Program Director with development and implementation of medical staff quality improvement activities.
• Leading the hospital team in the performance of RCA, at least annually, and for every level 3-4 incident, unless otherwise indicated.
• Completing monthly quality related data entry, analysis and reporting.
• Focusing on the importance of employee training and education in the work place.
• Working with leadership team to ensure reporting requirements are met.

Qualifications

You are passionate about providing a superior patient and employee experience. You are an inventive problem solver who thrives in a dynamic environment.

You will have previous clinical experience and a passion for upholding high-quality standards. As a leader for your facility, you will collaborate with your CEO, CNO and Human Resources leader to tackle problems and enhance both the employee and patient experience.

Minimum Requirements: 

• Registered Nurse with valid state license.  Legacy employees may exist with other clinical licensure.                                                                                                                                         
• Requires experience in at least one of the core areas of responsibility:  Quality, Survey Readiness, Risk Management, Infection Control, Employee Health and Education
• Demonstrates familiarity with accrediting standards, including TJC and CARF preferred.                                                                                                                                                                                                                                                                                                                                                                 

Preferred qualifications that will make you successful:

• Bachelors or masters in nursing preferred.
• Certified Professional in Healthcare Quality (CPHQ) preferred.

Additional Data

Select Medical strives to provide a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• An extensive and thorough orientation program.
• Paid Time Off (PTO) and Extended Illness Days (EID).
• Health, Dental, and Vision insurance; Life insurance; Prescription coverage.
• A 401(k) retirement plan with company match.
• Short and Long Term Disability.
• Personal and Family Medical Leave.

We'd love for you to join the team!

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.