Total Quality Management Senior Manager jobs in Des Plaines, IL

Total Property Management is seeking a talented and dynamic Operations Manager to partner with us as we build a property management company that is honoring to God and his people.

The Mission

The mission of TPM is to provide exceptional property management services to the Chicagoland area. We treat all residential, commercial and municipal properties as our own to give our clients the assurance their properties are in good hands

Core Values "PIC"

Patience

We must be patient with one another, our clients, and the progression of this business.

Integrity

Our team is supportive of each other. Our communication is frequent, straightforward and honest.

Commitment

We are intensely focused on serving our clients and helping them achieve their peace of mind and business objectives.

Responsibilities:

• Manage paperwork filing processes
• Ensure vehicle titles, insurances, and registrations are up to date.
• Gather required documentation and signatures for all necessary work.
• Oversee vendor management and ensure effective relationships.
• Ensure business licenses are current and applied for in each appropriate state.
• Ensure compliance with all local, state, and federal regulations.
• Fulfill daily customer/client needs and maintain high-quality service.
• Ensure quality assurance of products and services.
• Fill open gaps in staffing or any additional needs as required.
• Keep employees proficient in their job responsibilities and train new employees.
• Execute field jobs and oversee site inspections.
• Optimize routes for efficient operations.
• Maintain proper inventory of materials, equipment, and supplies.
• Analyze future needs and forecast staff and material requirements.
• Coordinate the use of labor, equipment, materials, and other resources with other divisions as needed.
• Train new employees on the safe operation of equipment, vehicles, and machinery.
• Conduct safety audits and create safety programs to increase awareness.
• Ensure all personnel are compliant with their training and proficient.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience in operations management or a similar role.
• Strong understanding of compliance and regulatory requirements.
• Excellent organizational and leadership skills.
• Ability to manage multiple tasks and deadlines effectively.
• Exceptional communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and other relevant software.

Benefits:

• Competitive salary range $65-85K annually
• Full medical, dental, and vision benefits.
• 2 weeks paid vacation.
• Contributions to SEP account based on company performance.
• Flexible work from home

If you are a results-oriented individual with a passion for operational excellence and compliance, we encourage you to apply for this exciting opportunity. Join Total Property Management and be part of a company dedicated to delivering top-notch service to our clients while fostering a supportive and rewarding work environment.