Total Quality Management Senior Manager jobs in District of Columbia

Overview

Total Solutions, Inc. (TSI) is recruiting for a Senior Program Manager to join our team supporting the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Headquarters on the Saint Elizabeth Campus in Washington, DC.

This is an upcoming position contingent on contract award.

Responsibilities:

• Responsible for assisting the OES Front Office in their management and oversight of the OES Divisions and their respective projects.
• Work across multiple projects to highlight, identify and build on interdependencies with OES Work with the OES leadership to assist their management of individual projects.
• Assist in the facilitation of communication between cross-functional teams.
• Collaborate with Division Directors to ensure that programs/projects align with OES overall strategy and management plan.
• Work with OES Leadership to develop a robust communications plan to deliver, monitor and manage internal and external communications.
• Oversee the individual(s) who would be performing the functions within the Knowledge Management Office and insuring acceptable performance of those duties.
• Provides and ensures quality and timely services and delivery of contractual items under the contract terms and conditions.
• Serves as point of contact with the Contracting Officer’s Representative (COR) and Contracting Officer (CO).
• Performs day-to-day management of contract execution, possibly involving multiple groups of personnel at multiple locations.
• Establishes and maintains technical and financial reports demonstrating task order progress and delegates responsibilities to subordinates and oversees successful contract/task order completion.
• Maintains effective client interface with the COR. Motivates contractor staff and ensures contractor staff are adequately trained and fully understands the work environment.
• Contributes to the evaluation, analysis, and development of recommended solutions.
• Resolves complex problems, which require an in-depth knowledge of subject matter related to the designated field or discipline.
• Applies principles and methods of the subject matter to specialized solutions.
• Areas of expertise may include business process reengineering, performance management, statistical process control, individual and organizational assessment and evaluation, process modeling and simulation, strategic and business planning, change management, organizational development, quality assurance, regulatory compliance, and situational awareness and decision support.

Experience/Education:

• US Citizen
• Ability to pass DHS Background Investigation
• BA/BS plus 10 years of relevant experience or Master’s degree plus 5 years of relevant experience