Total Quality Management Senior Manager jobs in Columbia, MD

Are you ready to Leap Forward into a new career?

Other financial institutions offer jobs. Here, we offer careers! We are currently seeking a full time TELLER for our branch. Our Tellers excel at building strong relationships with our members by guiding them toward solutions that meet their unique financial needs. You will be responsible for performing cash handling transactions and with outstanding accuracy, but they also educate our members about products and services that meet their every financial need.

Essential Duties Include:

• Uphold Credit Union's SERVICE culture: Support, Educate, Respect, Value, Innovate, Communicate, Empower.
• Demonstrate commitment to equity and inclusion within the workforce and membership.
• Handle member transactions and inquiries promptly and efficiently.
• Utilize product knowledge to cross-sell and resolve issues, ensuring member satisfaction.
• Maintain effective communication and collaboration with colleagues and management.
• Ensure timely follow-up and accurate document processing, keeping supervisors informed.
• Maintain availability for calls and assist other departments as needed.
• Uphold workspace standards for cleanliness and security.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/certification and experience:

Possessing a "can-do" attitude, along with excellent verbal communication skills, and the ability to perform multiple tasks with professionalism and tact are qualities that translate to success.

A high school diploma or general education degree (GED) and a minimum six (6) months teller or one (1) year cash handling experience is required and/or equivalent combination of education and experience. Being Bi-lingual in Spanish is a plus.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Experience:

• Customer Service: 1 year (Preferred)
• Cash handling: 1 year (Preferred)

Ability to Commute:

• Baltimore, MD 21224 (Preferred)

Work Location: In person