Total Quality Analyst jobs in Palatine, IL

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.

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The Total Rewards Analyst II is responsible for partnering with employees in the Total Rewards team to provide support in the areas of Benefits, Wellbeing, Recognition and Compensation. The Total Rewards Specialist II reports to the Sr. Director, Total Rewards.

What You’ll Do:

• Maintain and ensure accurate and complete premium and contribution calculations and collections and reconciling the monthly statements for voluntary insurance policies with employee paycheck deductions.
• Maintains and tracks premium remittance/invoicing for all benefits vendors to compare against budget month over month.
• Assist with the resolution of complaints and concerns from active, terminated, and retired employees and outside sources regarding benefit plans. Research information needed to resolve disputes and inquiries fairly in a timely manner.
• Audit data based on employee information, revised calculations, and benefit plan changes. Resolves issues as they arise and provides correct information.
• Run standard reports weekly, monthly, and quarterly for ongoing needs and facilitate the development of ad-hoc reports as needed.
• Partner with the Total Rewards team in the maintenance and accuracy of all Total Rewards related policies and materials posted to James Hardie Intranet.
• Partner with the Total Rewards team with the implementation and administration of the global wellbeing programs. Monitor participation and reporting to assist in identifying monthly topics.
• Assist with the implementation and administration of the employee recognition and reward program.
• Assist with testing systems (e.g., merit, recognition, annual enrollment)
• Assist with the data requirements of the job architecture project.

What You’ll Bring:

• Bachelor’s Degree in Human Resources, Business Management, or a related field.
• 3-5 years experience in directly applicable benefits administration
• Ability to work effectively with internal employees
• Ability to work well with all levels of employees and management
• Demonstrated ability to effectively take action to solve problems while exhibiting sound judgment and successful stress tolerance
• Demonstrated proficiency with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, HRIS and other software)
• Excellent organizational skills, including the ability to work effectively under pressure and deal with multiple priorities
• Demonstrated ability to handle confidential material and information in an ethical, professional manner
• Excellent communication and customer service skills; both written and verbal
• Excellent problem resolution and decision-making skills

What You’ll Receive:

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30 hour full-time employee. Insurance starts on day one!
• 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
• Paid holidays, paid vacation including Jury Duty and bereavement leave
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Community Involvement & Sustainable Solutions - Fire Resistant Siding to Help Rebuild the Grizzly Flats Community | James Hardie
• And more

Salary Bonus: The expected pay range for this position is between $80,000 and $91,500. Actual pay will be adjusted based on experience, market conditions, and other job-related factors permitted by law. This position qualifies for benefits which may also include a discretionary bonus.

Apply now and come “home” to Hardie!

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.