Total Quality Analyst assists with the administration of the organization's total quality programs and processes. Conducts reviews and inspections of internal and vendor processes and activities to monitor compliance. Being a Total Quality Analyst collects data and prepares documents and charts to report status of programs. May be certified in methodologies such as Six Sigma, Lean, or Kaizen. Additionally, Total Quality Analyst typically requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Total Quality Analyst occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. To be a Total Quality Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
The ideal candidate must have a high level of communication and customer service skills and moderate level of analytical and research skills.
Job Description
The QA Specialist will support the successful execution and delivery of the MDTA customer service program. Specific duties include system testing, calculations and analyzing overall program QA results and making recommendations regarding program improvements.
The position will support the development and implementation of all training material including making modifications to provide continuous improvements in overall customer service program.
Last updated : 2024-03-05
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0 Total Quality Analyst jobs found in Glen Burnie, MD area