Total Quality Analyst assists with the administration of the organization's total quality programs and processes. Conducts reviews and inspections of internal and vendor processes and activities to monitor compliance. Being a Total Quality Analyst collects data and prepares documents and charts to report status of programs. May be certified in methodologies such as Six Sigma, Lean, or Kaizen. Additionally, Total Quality Analyst typically requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Total Quality Analyst occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. To be a Total Quality Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Despite our name, Bankjoy is not a bank! We are a silicon valley backed FinTech. Check out our investors Y Combinator and Bessemer Venture Partners and the impressive list of companies they have invested in! We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.
This position pays 90-125k CAD per year.
The Role
We are looking for a Lead Quality Assurance Analyst to drive world class quality in the software platform that makes a one of a kind experience for our customers. The successful candidate will be obsessed with quality improvement and automating tests for regression and new features.
In this role, you will:
Be a quick learner and gain product domain knowledge
Lead and coordinate different testings including end-to-end solution testing, acceptance testing, functional testing, and regression testing.
Develop and implement testing strategies for complex projects.
Oversee all manual QA activities for Bankjoy
Identify and assess risks related to software quality and work proactively to mitigate potential issues.
Contribute to and help coordinate resource allocation, training, and performance evaluations.
Drive QA standards and practices throughout the engineering organization in collaboration with platform architecture & tooling teams.
What you bring:
7 years of experience working as a Quality Assurance Analyst
2 years of management or lead experience
Experience in manual testing in a Fintech environment
Knowledge of SQA methodology and tools
Exposure to managing offshore QA is a plus
Coordinate with implementation managers for UAT sign off
Assist with end client testing
Identifying and documenting client bugs
Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Excellent written and verbal communication skills, with a track record of working effectively with development engineering and other functions
Superior analytical skills, including strong ability to identify and solve ambiguous problems
What you get:
A fast-paced and collaborative environment
Competitive compensation
Stock options at a well-funded startup
100% medical, dental and vision coverage for you. We cover family's at 50%. (US Employees & Canadian Employees)
401(k) plan with 4% company matching (US Employees)
4 weeks PTO and 5 health days
18 holidays
Performance-based bonuses (US & Canadian Employees)
Remote first culture
Equal Employment Opportunities at Bankjoy
Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
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