Total Quality Analyst assists with the administration of the organization's total quality programs and processes. Conducts reviews and inspections of internal and vendor processes and activities to monitor compliance. Being a Total Quality Analyst collects data and prepares documents and charts to report status of programs. May be certified in methodologies such as Six Sigma, Lean, or Kaizen. Additionally, Total Quality Analyst typically requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Total Quality Analyst occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. To be a Total Quality Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Position Summary: The IT QA Analyst is a supporting role to Application Management and Technology services efforts within the IT department. The IT QA Analyst will be responsible for the testing and certification of new releases of software to the existing production environment at EG America. The individual in this role will need to work with store operations and business teams to build test cases for quality assurance.
Responsibilities:
Working Relationships: The IT QA analyst will work closely with interdepartmental groups and the business to develop customer use cases for forecourt and point of sale transactions. The individual will need excellent written and verbal communications to design, build and maintain test cases for each store POS environment.
Minimum Education: Associates degree or technical coursework completed.
Preferred Education: Bachelors Degree in Computer Science
Minimum Experience: Minimum of 1 years in quality assurance environment; experience in building test cases.
Preferred Experience: 2 years in quality assurance environment; experience with Radiant POS, Store Point POS configurations; experience with Wayne iX Pay, Gilbarco Encore, NCR Optic ICR hardware
Licenses/Certifications: Any certifications in software testing preferred (CAST, ISTQB, CSQA)
Soft Skills: The ideal candidate has an intermediate to deep understanding of the retail point of sale and forecourt technologies used in convenience stores. The candidate must strive to emulate customer transactions and document them in a library of test cases. The candidate is encouraged to be creative in their approach to emulating the production environment using a variety of technologies or methods.
Hours & Conditions: First Shift (Salary-Exempt)
Driving Requirement: None
Travel: 0-5%
Physical: Must be able to life 0-50 lbs. as needed
Other: NA
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