Total Quality Administrator administers the organization's total quality programs and processes. Develops data collection processes to produce metrics used in the auditing and analysis of processes. Being a Total Quality Administrator tracks and measures quality results. Contributes to training and development of teams to guide continuous improvements. Additionally, Total Quality Administrator incorporates methodologies such as Six Sigma, Lean, or Kaizen in total quality activities. Typically is certified as Green Belt. Typically requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Total Quality Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Total Quality Administrator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Specific Duties:
Performs other quality duties requested.
Ensures execution of TNT quality assurance goals & objectives, actions plans, audits, measurement systems, etc.; develops measurable department goals & action plans and analyses department work by periodically evaluating the QA’s in production to build a better understanding of key quality challenges; collaborates with management team to build commitment to implement department improvements & maintain high quality compliance; communicates department job expectations, conducts quality training, coaches, and counsels QA workers, as needed.May be in contact with employees under a wide variety of circumstances.
Able to handle emergency or crisis situations.
May be occasionally subject to irregular hours.
May be required to wear protective equipment as necessary.
May have to take annual physical and periodic drug test.
May be exposed to outdoor environment, weather, and products in production, the warehouse and yard.