Total Quality Administrator jobs in Raleigh, NC

PURPOSE

The position will provide support to the Human Resources Department.  Assist with and coordinate assigned programs and activities in the department, and provide information to all employees and the general public as necessary.

BASIC FUNCTIONS AND RESPONSIBLITIES

• Maintains safekeeping of employee files and ensure accuracy of employee information. 
• Assists employees with questions and requests for information within the scope of their position and escalates as needed. 
• Assists employees with benefit enrollment questions and changes when applicable, including open enrollment.
• Assists with payroll questions from employees and payroll.
• Prepares and distributes biweekly overtime reports.
• Prepares weekly and biweekly benefit import files and processes in Equip.
• Assists with benefit annual reporting requirements and audits.
• Orders printed materials of benefits information, handbooks, safety manuals, etc. 
• Assists in the keeping the employee handbook and safety manual current.
• Works with the recruiter and training department in enrolling employees in external training classes. Assists Safety Coordinator with any training needs.
• Participates in the administration of the workers compensation program, communicates with injured worker and the Safety Coordinator. 
• Participates in the administration of the 30/60/90 day review, annual performance evaluations or other performance management activities.  
• Coordinates plans for employee recognition, retirement, or departmental transfers.
• Manages the FMLA and LOA process to include billing of missed payroll deductions, notifications to the employee and supervisor, and ensure proper hours tracking.
• Manages company response to request such as unemployment claims, child support information request, and employment verifications. 
• Reconciles departmental bills from activities such as background screens, drug screenings, benefit invoices, etc. Assists with departmental mail, such as credit card.
• Assists with maintaining HRIS and information posted on QE Connect such as org charts, etc. and with year-end activities and reporting.
• Prepares new hire paperwork and notifies departments of new hires/employee changes and requests their equipment and other items required for employee setup. 
• Notifies departments of employee terminations.
• Enters new hires information into HRIS system, processes leaves and termination into HRIS systems.  Completes any required new hire paperwork such as E-Verify reporting, etc.
• Stays current on the company’s organizational structure, personnel policy and laws regarding employment practices. 
• Other duties as assigned.

EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS

• Certificate, diploma or bachelor’s degree in Human Resources Management or related field is preferred. 
• 2 years Human Resources experience is preferred. 
• Excellent written and verbal communications is needed.
• Strong decision making skills. 
• Professionalism, organizational and project management skills. 
• Strong computer skills required, especially HRIS systems.
• Superb attention to detail and organizational skills
• Ability to prioritize tasks and escalate when appropriate
• Capacity to maintain confidential information and discretion
• Ability to travel as needed

PHYSICAL DEMANDS:         

• Weight Requirements: Lifting up to 50 lbs.
• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time.
• Visual: Working with PC, manuals, and close detailed work.
• Driving: Occasional – Short and long distances.
• Dexterity: Ability to grasp and manipulate standard tools and office equipment.