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Administrative/Enrollment Coordinator

Northern Industrial Training, LLC (NIT) is seeking a full-time, Outreach Training Coordinator for our PALMER location. In this position, you are the first face our students and clients see; professionalism and appropriate dress are required.

Daily tasks include answering a multi-line phone system, greeting students and walk-in clients, answering emails, conducting student orientations, coordinating with vendors, and data entry.

Administrative Tranining Coordinator is an exciting position for someone with pride of ownership, enthusiasm, self-motivation, close attention to detail, a sense of humor, exceptional customer service, and someone who wants to be part of a team dedicated to providing the best support for our instructors and students. The position is full-time, Monday – Friday, 7:30 am to 4:30 pm.

RESPONSIBILITIES INCLUDE:

• File records according to established procedures.
• Data entry
• Professional and skilled customer service,
• Public speaking (speaking to groups of students, i.e., Orientation or Exit communication)
• Problem-solving-Critical Thinking
• Ability to multitask
• Answer multi-line telephone system
• Direct calls to appropriate staff
• Take clear, concise messages
• Perform administrative support tasks as needed, including processing cc payments.
• Admissions and enrollment for clients and students
• Must be able to pass a background check and random drug testing

MINIMUM QUALIFICATIONS REQUIRED:

• High school diploma/GED
• Excellent customer service skills; 4 years of experience in customer service and answering phones. (preferred)
• Ability to operate general office equipment, including fax and copy machine
• Knowledge of Access, Excel, Microsoft Word, and Outlook
• Must possess and maintain a valid State of Alaska Driver’s License
• Active listening skills: giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
• Strong ability to work within a team as well as self-directed
• Comfortable in a fast-paced environment
• Patience and professionalism
• References are required
• Great opportunity for growth

PREFERRED QUALIFICATIONS: Advanced computer skills. Including proficiency in all Microsoft Office Software including Word, Excel, Access, Publisher, Outlook, and PowerPoint.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)

Work Location: In person