Top Total Quality Executive oversees all aspects of an organization's total quality function. Develops and directs quality policies, standards, and programs designed to drive continuous improvement of organizational processes, products, and services. Being a Top Total Quality Executive develops budgets and sets strategy for investments in technology and assets. Directs cross functional teams and vendors in implementation of quality programs. Additionally, Top Total Quality Executive incorporates methodologies such as Six Sigma, Lean, or Kaizen in the design and implementation of total quality initiatives. Requires a bachelor's degree. Typically reports to COO or CEO. Manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. The Top Total Quality Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Description
About the role
As a Front End Team Member, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. You will report to the store management team.
Join us to become an industry expert in a fun and thriving retail company!
You will
What we're looking for
Physical Requirements (with or without accommodations)
We offer
Grow with us!
Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-us/Careers!
The hourly wage range for this position is $12.00 – $24.00. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Provide excellent customer service by answering questions and offering product recommendations
- Process sales transactions accurately and efficiently
- Maintain a clean and organized front of house area
- Assist with inventory management and restocking merchandise
- Stay up-to-date on product knowledge and promotions
- Collaborate with team members to achieve sales goals
Qualifications:
- Strong organizational skills with the ability to multitask effectively
- Excellent verbal communication skills in English
- Previous experience in electronics, jewelry, or technical sales is preferred
- Ability to work well in a fast-paced environment
- Basic math skills for processing sales transactions accurately
- Reliable and punctual with good time management skills
We offer competitive pay and opportunities for growth within our company. If you are enthusiastic about providing exceptional customer service and have a passion for sales, we would love to hear from you. Apply now to join our front of house team!
Job Types: Full-time, Part-time, Seasonal
Pay: $19.00 - $26.00 per hour
Benefits:
Shift:
Weekly day range:
Work Location: In person
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