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Description

DSHS ALTSA Social Service Specialist 5

We're seeking to hire a Social Service Specialist Supervisor for our Residential Care Case Management (RCCM) Team in Region 2 North. This role functions independently as a first-line supervisor of a Social Services Specialist 3 unit located in Snohomish County in Region 2 North. This is a specialized social service position within Home and Community Services (HCS) working with clients in residential settings.

Home and Community Services is a division of our Aging and Long Term Support Administration (ALTSA) that promotes, plans, and develops long-term care services for people over age 18 with disabilities and our elderly population. Those we serve includes a population of high risk, elderly/frail, vulnerable persons who might have complex barriers requiring additional case support, resources, and creativity to help our clients reach their community living goals.

This role supports the ALTSA mission to transform lives by promoting choice, independence, and safety through innovative services.

This role is responsible for motivating staff, monitoring workflow, training staff, and ensuring the team is providing the best customer services possible, honoring client choice, and providing Long-Term care services.

Partial telework is an option for this role. Travel is required.

Location for this position can be in the following location: Arlington, Everett, Lynnwood. Select the location you prefer in the supplemental questions.

Snohomish County employees are eligible to receive an Orca Card for transportation needs.

• Recruit, hire, train, support, and evaluate staff on performance and adherence to applicable laws, policies, and procedures
• Conduct monthly staff, case, and multidisciplinary meetings
• Respond to client concerns, legislative inquiries, and questions from providers; mediate resolutions
• Conduct ongoing reviews of worker case records ensuring complete and accurate documentation of case activity
• Prepare written and oral reports, documentation, and forms for program areas supervised
• Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload, correct errors, and identify trends
• Develop effective collaborative working relationships with key community organizations; provide information, technical assistance, and consultation to agencies and organizations on our programs through public presentations and participation in agency coordination meetings

Who should apply

Professionals with either:

• A two-year master's degree in the indicated fields that included a practicum may substitute for one year of paid social service experience.

Questions? Email Saleen Hernandez or call the main Talent Acquisition line at 360-725-5810 and reference 04791.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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