Top Public Relations Executive jobs in Johnson City, TN

Top Public Relations Executive plans and directs all aspects of an organization's public relations policies, objectives, and initiatives. Ensures that all external communications result in positive public relations. Being a Top Public Relations Executive maintains public good will towards the organization. Requires a bachelor's degree. Additionally, Top Public Relations Executive demonstrates expertise in a variety of the field's concepts, practices, and procedures. Typically reports to top management. The Top Public Relations Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Public Relations Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

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Executive Relations Specialist
  • EarthLink
  • Wise, VA FULL_TIME
  • Executive Relations Specialist
    Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued customers.

    Responsibilities include providing customer service to EarthLink customers via phone and email. You will answer basic product, billing, technical and other customer service issues with a focus on problem resolution and customer retention. For this role, you will work closely with technical support, Product Support, and EarthLink Sales and Support management staff to ensure that issues are resolved and communicated with timeliness, professionalism, and with a focus on Earthlink’s values and goals.
    We strive to constantly exceed expectations both internally and externally, while providing our customers with reliable and affordable products.
    This is not a remote position. You must live within an hour of and be able to commute to our facility on a daily basis. All applicants must complete a background check and drug screen.
    Essential Duties and Responsibilities:
    • As an Executive Relations Specialist, you will be responsible for Customer Service activities on behalf of EarthLink. These will be inbound phone calls from consumers, and/or Executive escalations from the EarthLink management team.
    • Manage numerous inbound interactions in a timely manner.
    • Assist customers with customer service and issue resolution.
    • Your goal is to establish rapport, deliver maximum value, overcome dissatisfaction, and manage issues from EarthLink customers with a goal of satisfactory resolution, customer retention, and relationship/reputation management while maintaining above average customer satisfaction scores.
    • Troubleshoot advanced issues with customers EarthLink email, email clients and Internet service.
    • Maintain thorough knowledge of EarthLink systems and products.
    • Manage numerous inbound interactions in a timely manner.
    • Assist potential customers with customer service and issue resolution.
    • Understand customer needs and determine an appropriate course of action to meet those needs.
    • Work under time constraints, and process information quickly and accurately.
    • Engage with customers and build sustainable relationships by exceeding their expectations.
    • Manage activities within statistical and operational guidelines and goals.
    • Other duties as assigned.
    Education/Experience/Qualifications:
    • Sense of ownership and pride in your performance and its impact on EarthLink’s success
    • Critical thinking and problem-solving skills
    • High School Diploma or GED
    • 1 years of customer service experience (preferred)
    • 1 years of contact center experience (preferred)
    Skills:
    • Previous hospitality/customer service experience
    • Strong customer service skills, including the ability to listen to the customer's needs and handle challenging interactions while maintaining a positive attitude.
    • Good organizational skills
    • Ability to work in a fast-paced and changing environment, process information quickly and deal professionally with customers of various experience levels and communication styles.
    • Basic computer skills
    • Strong strategic, conceptual, analytical thinking and decision-making skills
    Supervisory Responsibilities: None
    Work Environment:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and routinely uses standard office equipment such as computers and phones.
    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
  • 10 Days Ago

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Executive Relations Specialist Tier I
  • EarthLink
  • Wise, VA FULL_TIME
  • Executive Relations Specialist Tier I Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued ...
  • 8 Days Ago

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Retail Vape Sales Associate - Elizabethton
  • Rocky Top Vapor, LLC
  • Elizabethton, TN FULL_TIME
  • Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
  • 2 Days Ago

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Retail Vape Sales Associate - Johnson City
  • Rocky Top Vapor, LLC
  • Johnson, TN FULL_TIME
  • Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
  • 8 Days Ago

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Cdl teams top pay in
  • US Xpress- Teams
  • Boone, NC FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Don't Wait, Call Now! 956-633-2944 Team Drivers : Up to $15,000 Sign-On Bonus / ...
  • Just Posted

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Server waitstaff
  • Waffle House - Rocky Top Waffles
  • Elizabethton, TN FULL_TIME
  • At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for full time and part time servers (all shifts). Being in the People Business, we don’t j...
  • 30 Days Ago

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0 Top Public Relations Executive jobs found in Johnson City, TN area

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Administrative Specialist II
  • City of Johnson City
  • Johnson City, TN
  • The City of Johnson City, Tennessee is accepting online applications for an Administrative Specialist II with our Legal ...
  • 4/26/2024 12:00:00 AM

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Legal Admin Specialist (Estate & Gift Tax) (Estate Tax Technical Advisor) (TEMP NTE 1 YR MBE, MBP)
  • Department Of The Treasury
  • Johnson City, TN
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
  • 4/26/2024 12:00:00 AM

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Supervisory Legal Admin Specialist (Estate & Gift Tax) 12 month register Direct Hire Amended
  • Department Of The Treasury
  • Johnson City, TN
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
  • 4/26/2024 12:00:00 AM

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Events Coordinator
  • Mountain Mile
  • Johnson City, TN
  • Job Description Job Description This is a hybrid role our address is: 2655 Teaster Lane Pigeon Forge, TN 37863 Company O...
  • 4/24/2024 12:00:00 AM

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Sr. Accountant- Charlotte, NC
  • Dentsply Sirona
  • Johnson City, TN
  • Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year hi...
  • 4/24/2024 12:00:00 AM

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Civil Engineer III P.E. (Water & Sewer)
  • City of Johnson City
  • Johnson City, TN
  • The City of Johnson City, Tennessee is accepting online applications for a Civil Engineer III P.E. with Water & Sewer Se...
  • 4/22/2024 12:00:00 AM

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Civil Engineer II - Water & Sewer
  • City of Johnson City
  • Johnson City, TN
  • The City of Johnson City is accepting applications for a Civil Engineer II in the Water & Sewer Department. The employee...
  • 4/22/2024 12:00:00 AM

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Gutter/Siding Installer
  • Storm Guard
  • Johnson City, TN
  • Benefits: Competitive salary Health insurance Training & development Construction Crew Member Benefits/Perks Competitive...
  • 4/22/2024 12:00:00 AM

Johnson City is in northeastern Washington County at 36°20′N 82°22′W / 36.333°N 82.367°W / 36.333; -82.367 (36.3354, -82.3728), with smaller parts extending north into Sullivan County and east into Carter County. Johnson City shares a contiguous southeastern border with Elizabethton. Johnson City also shares a small contiguous border with Kingsport to the far north along I-26 and a slightly longer one with Bluff City to the northeast along US 11E.[citation needed] According to the United States Census Bureau, the city has an area of 43.3 square miles (112.1 km2), of which 42.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Public Relations Executive jobs
$207,854 to $344,661
Johnson City, Tennessee area prices
were up 1.3% from a year ago