Top Product Support Executive jobs in Victorville, CA

Pay Range: $17.36 - $23.44 DOE
Bilingual Pay: $1.92/hr
Education Pay: $2.00 - $3.00/hr

Why Victor?

• Learning Organization: Victor provides the best training for new grads and clinicians looking to begin their career!
• Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions!
• Reimbursements: Victor provides reimbursements for license registration fees, CEUs, travel, internet/cell phone usage and more!
• Loan Forgiveness: Victor employees can apply for Public Service Loan Forgiveness!

Benefits:

• Low cost Medical, Dental and Vision
• Life Insurance plan for employee and family
• 8 Paid Holidays, PTO and Sick pay
• Retirement Savings Plan (403B)
• 100% Employer Funded Retirement Plan
• Employee Assistance Program
• Mileage Reimbursement
• Verizon Wireless Discount
• Employee Referral Bonus Program
• Flexible Community-Based Schedules

Job Summary

Under the direct supervision of the assigned Supervisor, the Family Support Counselor has responsibility for providing support services to individuals and families as identified in the designated program and/or individualized plan. 

Essential Functions:

1. Provides individual and family support services in accordance with the individualized plans. Services may include: providing referrals, advocacy and support to individuals and families (clients), linkage and case management services, support groups, educational services and support, transportation, home management assistance, recreational activities, and behavioral interventions and management, etc.
2. Able to effectively engage and develop relationships with appropriate boundaries with assigned clients.
3. Effectively manages a flexible community based schedule.
4. Completes all required documentation according to Agency and program standards within required time constraints. These may include: client contact forms, CANS, service activity summaries, data tracking, daily progress notes for all mental health services provided, mileage documentation, and other administrative duties, etc.
5. Is an active member of assigned treatment teams. Assumes assigned responsibility within the team in accordance to program needs which may include operating effectively within a Teaming Model and act as a liaison with other community agencies and resources.
6. Meets Agency service percentage standard reflecting expected time spent with clients, if applicable.
7. Completes other assigned program operational tasks in accordance with supervisory directives.

Minimum Required Education and Experience: 

1. Must possess a Bachelor's degree from an accredited university in a behavioral science (i.e. Psychology, Sociology, Social Work, etc).
2. Two years' experience working with children, youth, adults and/or families preferred.
3. Bilingual in English/Spanish preferred.

Position/Program Requirements: 

1. Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency's Personnel Policy: Motor Vehicle Operating Standards.
2. Must be physically and mentally fit in accordance with the Agency's Personnel Policy: Physical Fitness Standards and Examinations. Must be willing to complete a Tuberculosis (TB) and drug screening test.
3. Must be willing to complete a personal background investigation conducted by the State of California.