Top Product Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Product Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Product Support Executive typically reports to top management. The Top Product Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Product Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Are you passionate about technology, client service and delivering best in class solutions that keep critical business activies moving? Velocity Staff, Inc. is working with our client located in Kansas City, KS to identify an Executive IT Support Specialist to provide world-class, white-glove, support to their executive team. The right candidate will work with corporate IT to ensure executives have state-of-the-art, always-on, always-working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. Strong troubleshooting and support experience with iPad, iPhone, iOS/MAC critical as well as strong acumen with Microsoft and PCs needed to be successful in this role.